NEW 2020 MAZDA CX-5 GRAND TOURING near Irvine, CA

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Installed Options

Soul Red Crystal Metallic Paint
$595

MSRP
$33,405
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Vehicle Details

Mileage 2
Trim Grand Touring
Stock # M794959
VIN JM3KFBDM6L1794959
Exterior Color Soul Red Crystal Metallic
Interior Color Black
Gas Mileage City:24 Hwy:30
Doors 4
Passengers 5
Engine SKYACTIV® 2.5L 4-Cylinder DOHC 16V
Transmission 6-Speed Automatic
Drivetrain AWD

Currently Viewing

2020 Mazda CX-5 Grand Touring

NEW 2020 MAZDA CX-5 GRAND TOURING

Mileage: 2

MSRP
$33,405

Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Mechanical
  • Exterior
  • Safety
  • Technology
  • Comfort
  • Interior

Mechanical

Drivetrain

Axle ratio 4.62
Drive mode selector
4WD type on demand
Center differential mechanical

Brakes

Rear brake type disc
Rear brake diameter 11.9
Front brake diameter 11.7
Emergency braking preparation
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type twin-tube gas
Front shock type twin-tube gas

Engine

Cylinder deactivation
Battery saver
Battery maintenance-free
Alternator 100 amps

Stability and Traction

Stability control
Traction control
Hill holder control

Exterior

Roof

Moonroof / Sunroof tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade

Lights

Daytime running lights LED
Front fog lights LED
Headlights cornering, auto high beam dimmer, LED, auto delay off, auto on/off, self-leveling
Taillights LED

Tires and Rims

Wheels aluminum alloy
Spare tire size temporary
Tire type all season
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System

Exterior Features

Exhaust tip color metallic
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color chrome surround, black
Rear bumper color body-color
Fender lip moldings black
Exhaust dual tip
Window trim chrome
Rocker panel color black

Windows

Rear wiper intermittent, with washer
Window defogger rear
Front wipers speed sensitive, variable intermittent, rain sensing
Power windows safety reverse
Rear privacy glass

Doors

Liftgate window fixed
Rear door type power liftgate

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Impact absorbing seats dual front
Autonomous braking
Pre-collision warning system audible warning, visual warning
Lane keeping assist
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Safety brake pedal system
Body side reinforcements side impact door beams
Camera system rearview
Blind spot safety sensor/alert
Lane deviation sensors
Impact sensor alert system
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Front airbags dual
Side curtain airbags front, rear
Side-curtain airbag rollover sensor

Security

Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding, reverse gear tilt

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Internet radio app Pandora, Stitcher, AHA
Premium brand Bose
Antenna type diversity, mast
Subwoofer 1
Total speakers 9
Radio data system
Digital Sound Processing
Speed sensitive volume control
Surround sound
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Driver assistance app roadside assistance
Wireless data link Bluetooth
Phone hands free, voice operated

In Car Entertainment

Connected in-car apps Google POIs, Google search
Infotainment MAZDA CONNECT™, Apple CarPlay ready, Android Auto ready
Infotainment screen size 7 in.

Instrumentation

Customizable instrument cluster
Instrument cluster screen size 7 in.
Trip computer
Driver information system
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer 2

Comfort

Convenience Features

Memorized settings liftgate, 2 driver, driver seat
Adaptive stop and go cruise control semi-automatic
Cupholders front, rear
Steering wheel tilt and telescopic
Adaptive cruise control
Power outlet(s) 12V cargo area, center console, 12V front
One-touch windows 4
Reading lights front, rear
Power steering variable/speed-proportional
Multi-function remote illuminated entry, panic alarm, proximity entry system, trunk release
Cargo area light
Retained accessory power
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, paddle shifter, voice control
Additional key removable valet
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Center console front console with armrest and storage
Rearview mirror auto-dimming
Universal remote transmitter Homelink - garage door opener
Storage in dash, front seatback, sunglasses holder, door pockets, accessory hook

Comfort Features

Floor mat material carpet
Shift knob trim leather
Armrests rear center folding with storage, rear center with cupholders
Steering wheel trim leather
Floor mats rear, front
Floor material carpet
Door trim leatherette

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Air filtration

Interior

Seats

Driver seat power adjustments height, 8, lumbar, reclining
Passenger seat power adjustments height, 6, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Rear seat folding split
Front headrests 2, adjustable
Front seat type bucket
Rear seat type 40-20-40 split bench
Rear seat manual adjustments reclining
Upholstery leather-trimmed

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Turns lock-to-lock 2.7
Steering ratio 15.5

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 39.3 in
Head Room (rear) 39 in
Hip Room (front) 55.2 in
Hip Room (rear) 55.3 in
Shoulder Room (front) 57.1 in
Shoulder Room (rear) 54.8 in
Leg Room (front) 41 in
Leg Room (rear) 39.6 in
Seating Rows 2

Measurements of Size & Shape

Length 179.1 in
Width 83.3 in
Width (without mirrors) 72.5 in
Height 66.1 in
Wheelbase 106.2 in
Ground Clearance 7.5 in
Track Width (front) 62.8 in
Track Width (rear) 62.8 in

Measurements of Weight

Gross Vehicle Weight Rating 4724 lbs
Gross Vehicle Weight Range 4001-5000 lbs
Curb Weight 3679 lbs
Gross Combined Weight Rating 6138 lbs
Max Towing Capacity 2000 lbs

Truck Specifications

Max Payload 1045 lbs

Interior Dimensions

Cargo Volume 30.9 cu ft
Interior Volume 134.5 cu ft
Passenger Volume 103.6 cu ft
Cargo Volume (rear seats down) 59.6 cu ft

Performance Specifications

Aerodynamic Drag 0.33 Cd
Turning Circle 36 ft
Acceleration (0-60MPH) 8.8 seconds

Fuel Tanks

Fuel Capacity 15.3 Gallons

Wheels and Tires

Front Tire Type P225/55R19 99V
Front Wheel Diameter 19.0 x 7.0 in
Rear Tire Type P225/55R19 99V
Rear Wheel Diameter 19.0 x 7.0 in

Warranty

Warranty

  • 24 Hour Roadside Assistance: 36 months / 36,000 miles
  • Accessory: 12 months / 12,000 miles
  • Adjustments: 12 months / 12,000 miles
  • Battery Warranty: 36 months / 36,000 miles
  • California Emission Defect: 36 months / 50,000 miles
  • California Emission Performance: 36 months / 50,000 miles
  • Corrosion Perforation: 60 months / Unlimited miles
  • Federal Emission Defect: 36 months / 36,000 miles
  • Federal Emission Performance: 24 months / 24,000 miles
  • New Car Basic Warranty: 36 months / 36,000 miles
  • Partial Zero Emissions Vehicles: 180 months / 150,000 miles
  • Safety Restraint System: 60 months / 60,000 miles
  • Transferable Powertrain: 60 months / 60,000 miles

While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all warranty information is subject to change without notice.

Awards

No Awards

Crash-Test Ratings

2020 Mazda CX-5 SUV AWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-III SULEV30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Available Incentives

$1500 - CUSTOMER CASH Calculate

See More +Expires: 07-01-2020

0% APR for up to 60 MONTHS PLUS DEFERRED PAYMENTS FOR 90 DAYS*On Approved Credit

See More +Expires: 07-01-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Special Offers

$1500 - MAZDA LOYALTY REWARD PROGRAM! Calculate

Details:
Current Mazda Owners can get a Loyalty Reward toward the purchase or lease of a new Mazda: $1,500 Mazda Loyalty Reward toward a new 2018, 2019 and 2020 Mazda.
See Less -Expires: 07-01-2020

$1000 - MAZDA MOBILITY PROGRAM CASH BONUS Calculate

See More +Expires: 07-01-2020

$500 - MAZDA MILITARY APPRECIATION BONUS CASH! Calculate

See More +Expires: 07-01-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Testimonials

Teresa Navarro
GOOGLE
6-2-2020
Full Star Full Star Full Star Empty Star Empty Star

I have a Mazda and always had very good service from your dealership. However when you were offering free services for healthcare providers I had to cancel my appointment because I was told that as a Pharmacy Technician we are not health care providers. The definition of a Pharmacy Technician clearly states that we are healthcare providers.

The customer service was very good and I really enjoyed...

naymoore5219
CARS
6-1-2020
Full Star Full Star Full Star Full Star Full Star

The customer service was very good and I really enjoyed my day. I had a very nice experience and would definitely recommend this dealership. Everything was pleasant and I'm extremely happy!

We worked with Kevin! He was responsive, transparent, and...

Gabe
CARS
6-1-2020
Full Star Full Star Full Star Full Star Full Star

We worked with Kevin! He was responsive, transparent, and helpful though-out our car buying process. He made buying a car with OC Mazda an easy decision!

Jay R.
Jay R.
YELP
5-31-2020
Full Star Full Star Full Star Full Star Full Star

Bought a car for the very first time here last week, and I just have to say that Chance and Debra provided me an amazing experience. They were so knowledgeable about the cars and made the experience so smooth and friendly, I did not feel any sort of pressure. So happy with my Mazda 3 :)

Desirae G.
YELP
5-31-2020
Full Star Full Star Full Star Full Star Full Star

A dealership that truly cares about their customers! I really wanted to stay with Tustin Mazda, and I'm thrilled to say I just leased my 2nd vehicle with them! You will experience customer service and care like never before. Everyone there is truly genuine, and they haven't failed to live up to their title of "Best Car Dealership" and "Dealer of the Year" time and time again. I got the exact car I wanted with all of the features I wanted at the price I wanted! Even during this world wide pandemic they were very busy, and it really didn't feel like I was going through the new car process for hours. I felt like I was hanging out with some friends. You really can't beat that! 10/10 ALL AROUND Jimmy, Bob, Omar, and John - YOU GUYS ROCK! Thank you from the bottom of my heart for your help, care, and hospitality. I'll be back for my next one!

Matthew D.
YELP
5-30-2020
Full Star Full Star Full Star Full Star Full Star

Recently purchased a vehicle from this dealership through their online/fleet manager, Jim. He made the process real easy and his team had everything ready when I got to the dealership so I was in and out in about 15 minutes. Got a great deal without any of the typical pressure you get at other dealerships. If you're looking for a Mazda, this is the place to go.

Dale Ann T.
YELP
5-29-2020
Full Star Full Star Full Star Full Star Full Star

I needed a new car quickly. Chance was awesome, he sold me the best car around. It is nice to work with someone who loves his job, cars, and is extremely knowledgeable about all things CAR! Thank you.

Paul W.
YELP
5-28-2020
Full Star Full Star Full Star Full Star Full Star

Larry, thanks for putting me into a CX-5. What an amazing vehicle. Can't believe Mazda has so many features for the price. My jaw literally dropped as he was going over all of the features. Thanks again. A+

Jess R.
Jess R.
YELP
5-27-2020
Full Star Full Star Full Star Full Star Full Star

Josh Wheelan went above and beyond for me and got me in the car of my (attainable) dreams :) Thanks Josh! I highly recommend Tustin Mazda for a friendly, no pressure, easy car buying experience. I have seen the best and I have seen the worst and they are the best in the biz.

Mark H.
YELP
5-27-2020
Full Star Full Star Full Star Full Star Full Star

Great experience with this dealership. No pressure and straightforward. Ask for Larry in sales. Simply THE BEST car salesman I have ever dealt with. Also great service department- no nickel and diming with this dealership. Ask for Tony. Straight shooter and terrific to deal with.

Scott H.
YELP
5-26-2020
Full Star Full Star Full Star Full Star Full Star

I just had yet another excellent buying experience from Tustin Mazda. John Patterson runs an excellent dealership which is why I continue to come back. He personally greeted us this holiday weekend as the dealership was very busy so he was helping ensure each customer was being attended to. He put us in touch with Rossi who was very knowledgable and showed us the different CX5 trim levels so my wife understood the benefits of each trim level. The next day, as part of the Costco Buyers Program, we met with Omar as Rossi was not working that day. Omar was equally impressive and so simply, low pressure to work with. Omar doesn't waste time with unnecessary chit chat and was down to business in a very informative and friendly way. My wife is very happy with her purchase and I will return again when my teenage daughter needs a car. Thank you John, Rossi and Omar for a pleasant buying experience and running such a great dealership!

Fernando E.
YELP
5-25-2020
Full Star Full Star Full Star Full Star Full Star

Tustin Mazda what can I say but thank you so very much for being such a blessing in my life. I really needed a car and you guys made it happen!!!! You guys took such good care of me and everyone there is genuinely friendly. Cant thank you guy's enough!!

Diane A.
Diane A.
YELP
5-25-2020
Full Star Full Star Full Star Full Star Full Star

I hate car shopping. I only car shop when forced, and our lease was up, so my husband said we had to do it. While we initially went through True Car, we were led to Tustin Mazda and Omar. And we never went anywhere else. Omar made the process easier, and was really kind with us. He wasn't pushy or overbearing. He sat patiently while we did our test drives, and answered all our questions. He didn't try to up sell us on anything. So glad we bought from Tustin Mazda - thank you Omar!

Stephen C.
YELP
5-25-2020
Full Star Full Star Full Star Full Star Full Star

Omar was a joy to work with. He provided excellent customer service and delivered a seamless buying experience. There was no sleazy upselling or needless regurgitation of brochure information. He was genuinely knowledgeable about the vehicles and the driving experience. 10/10, would recommend OC Mazda to anyone in the market.

Gregory D.
Gregory D.
YELP
5-24-2020
Full Star Full Star Full Star Full Star Full Star

Great service and a very honest, friendly group of people. Bought my car through Omar who is great. Laurie in finance got all my paperwork done and made that part a pleasure. I highly recommend Tustin Mazda!

Thank you Larry for today. You were very patient with us...

Dolly
CARS
5-24-2020
Full Star Full Star Full Star Full Star Full Star

Thank you Larry for today. You were very patient with us and helped us with every question we had! Mazda gives great service, thank you!

The best car dealership I've been to. Will definitely...

Josephine
CARS
5-23-2020
Full Star Full Star Full Star Full Star Full Star

The best car dealership I've been to. Will definitely recommend to others and will come back to buy another car if needed. Thank you so much.

Haviana Alhwayek
GOOGLE
5-22-2020
Full Star Full Star Full Star Full Star Full Star
Aracely S.
YELP
5-20-2020
Full Star Full Star Full Star Full Star Full Star

Amazing customer service! From the guy that greeted me as I pulled up for my oil change (very kind older man don't recall his name) to the lady that took my payment. Tony was extremely kind as he helped me with my car service.

Kenedi H.
YELP
5-19-2020
Full Star Full Star Full Star Full Star Full Star

I was interested in a CX-5 and Omar helped me get my dream car! He is so helpful and made the process so easy! He knows the ins and outs of every car and can seriously tell you anything you need/want to know. The dealership is very nice and I will definitely refer everyone I know to Omar! Thank you so much!

BING
5-19-2020
Full Star Full Star Full Star Full Star Full Star

I was interested in a CX-5 and Omar helped me get my dream car! He is so helpful and made the process so easy! He knows the ins and outs of every car and can seriously tell you anything you need/want…

Victor has helped me and my growing family!

EmilyCastellanos
CARS
5-18-2020
Full Star Full Star Full Star Full Star Full Star

I have been going to Mazda in Tustin for 5 years now. It was the first place I got my lease after college, then I returned to upgrade once I got married and had a new baby on the way, and then I can back again with another baby on the way. We have been working with Victor Centeno from the beginning who has given us the best service, worked with us to help accommodate our growing family. Getting a car can be very intimidating and sometimes stressful but luckily for us, working with Victor and the Tustin Mazda team has always felt like being with family. There is no where else I would go to handle such a big purchase and no one else I would trust.

F N.
YELP
5-18-2020
Full Star Full Star Full Star Full Star Full Star

This review is for John, Larry, and Dong. These guys are extremely professional and kind. Wife and I just purchased our vehicle from them and they were very helpful. Larry our sales guy was very patient with us he did not try to rush us at all. Dong he's sales manager was very kind and John the president is a wonderful understanding man.

BING
5-18-2020
Full Star Full Star Full Star Full Star Full Star

This review is for John, Larry, and Dong. These guys are extremely professional and kind. Wife and I just purchased our vehicle from them and they were very helpful. Larry our sales guy was very pati…

Husband and I stopped by to check out the CX-5's. We were...

JC OCHOA
CARS
5-17-2020
Full Star Full Star Full Star Full Star Full Star

Husband and I stopped by to check out the CX-5's. We were approached by John the owner and told us that Jeffrey would be with us momentarily. We got water while waiting and then Jeffery came out was very professional. He was very knowledgeable with the vehicle and explained every possible feature. The test drive was fun and to be honest this was the FIRST EASY FUN LEASE process. All thanks to Jeffery! We got a beautiful car and couldn't be happier! Thank you all for the attentiveness and professionalism!

Josh was friendly and knowledgeable! He was a great help...

Emilyyeeyan
CARS
5-17-2020
Full Star Full Star Full Star Full Star Empty Star

Josh was friendly and knowledgeable! He was a great help when picking out the perfect car for me. I was hesitant and asked a lot of questions but he was patient and helpful with his answers and in helping me select the perfect car for me!!!

BING
5-16-2020
Full Star Full Star Full Star Full Star Full Star

Thank You Tustin Mazda for giving me, a healthcare worker, a complementary oil change and car wash. The team here was so friendly and made the whole process a very pleasant experience! Great job guys!

Amarilis A.
Amarilis A.
YELP
5-16-2020
Full Star Full Star Full Star Full Star Full Star

Thank You Tustin Mazda for giving me, a healthcare worker, a complementary oil change and car wash. The team here was so friendly and made the whole process a very pleasant experience! Great job guys!

Larry Henderson is an amazing car salesman. He was...

Shellsha1
CARS
5-15-2020
Full Star Full Star Full Star Full Star Full Star

Larry Henderson is an amazing car salesman. He was extremely patient with both me and my husband and made sure we fully understood every feature of the car. Larry definitely has the temperament for car sales and he is a true asset to your dealership! We will without hesitation recommend Larry and Tustin Mazda to anyone we know that is in the market for a car! PS we love love love our new CX 5

Larry was extremely helpful and kind. Great sale rep and...

bdubya
CARS
5-12-2020
Full Star Full Star Full Star Full Star Full Star

Larry was extremely helpful and kind. Great sale rep and human! He took me for a test drive and then explained all the features on my new to me car! He even moved the vehicle from one of their sister dealerships to the one he works at. I will definitely be back! Oh and Ms. Debbie the financial pro helped me to understand the whole process as it was my first time purchasing a car. She was upfront and honest and even made sure I got the best rate possible. Thank you so much Mr. Larry and Ms. Debbie. Two thumbs WAY UP!!

Omar is an absolute professional

laterhour
CARS
5-11-2020
Full Star Full Star Full Star Full Star Full Star

Friendly, trustworthy, knowledgeable, Omar Jasso made my whole Miata purchasing experience a joy from beginning to end. He never once made me feel like I was being hustled, answered all of my questions with utmost patience, and even gave me some helpful tips about my newly bought Miata (beautiful machine by the way). Tustin Mazda as a whole is a truly exceptional, excellent dealership mainly because they have absolute pros like Omar on their team. Thanks again Omar!

Thomas L.
Thomas L.
YELP
5-11-2020
Full Star Full Star Full Star Full Star Full Star

I recently purchased a 2017 Mazda Miata GT from Tustin Mazda, and the people there were absolute professionals from the first phone call inquiry to the final exciting moment when they handed me the keys. Mad props to Omar who's gotta be one of the friendliest and most knowledgeable sales managers in the entire state (it definitely helped that he was a proud Miata owner himself). Never once did he make me feel like I was being hustled, and he answered every single one of my questions with utmost patience. This was especially important because I was making the biggest purchase of my entire life, but because of Omar's professionalism, I never once felt anxious or regretful. After the deal was finalized, even the president of the dealership John came out to greet me and shake my hand. It cannot be said enough: these guys are true pros. I would recommend them without skipping a beat.

Very friendly and Very Professional

vivevida13
CARS
5-8-2020
Full Star Full Star Full Star Full Star Full Star

I had a great experience at this dealership and working with Mr. Feinstein. He was very friendly and professional and very knowledgable of the vehicles in inventory.

No Stress.

Anthony
CARS
5-8-2020
Full Star Full Star Full Star Full Star Full Star

Purchasing a new vehicle can be very stressful and even more during these days with COVID restrictions. I researched vehicles and decided that a Mazda 3 best suited my needs. I contacted Joshua at Tustin Mazda. His no pressure sales approach was a relief to me and made the whole buying experience easy. After a few phone calls we set up an appointment for me to pick up the vehicle. Joshua was on time and very good at communicating as he showed me all the features of my new vehicle. When I went into the financing I was relieved that as we went over several option in regard to extended warranties and protections the sales approach was informative but not aggressive . I walked in and out of Tustin Mazda in about one hour. If you are looking for a fair deal and great customer service then Tustin Mazda should be the first place to go.

Anthony D.
Anthony D.
YELP
5-8-2020
Full Star Full Star Full Star Full Star Full Star

Purchasing a new vehicle can be very stressful and even more during these days with COVID restrictions. I researched vehicles and decided that a Mazda 3 best suited my needs. I contacted Joshua at Tustin Mazda. His no pressure sales approach was a relief to me and made the whole buying experience easy. After a few phone calls we set up an appointment for me to pick up the vehicle. Joshua was on time and very good at communicating as he showed me all the features of my new vehicle. When I went into the financing I was relieved that as we went over several option in regard to extended warranties and protections the sales approach was informative but not aggressive . I walked in and out of Tustin Mazda in about one hour. If you are looking for a fair deal and great customer service then Tustin Mazda should be the first place to go.

Joshua Crabbe
GOOGLE
5-7-2020
Full Star Full Star Full Star Full Star Full Star

From the time I inquired online to the time I picked up my keys, I had a great experiencing purchasing my new CX-5. Shout out to Chance for guiding me through the process and helping me choose between trims. Super knowledgable.

Great experience purchasing my new CX-5!

Joshcrabbe
CARS
5-6-2020
Full Star Full Star Full Star Full Star Full Star

I had a great experience purchasing my new CX-5 at Tustin Mazda with Chance. Overall the process went very smoothly and he was able to guide me through choosing which trim I wanted. I inquired online and was able to get pre-approved before coming into the dealership which took a potentially stressful part of the purchase digital. I scheduled an appointment with Chance and he was able to see me right on time. Chance was extremely knowledgable about the different trims and options. Pricing was very transparent and they didn't make me jump through hoops to get a fair price which is exactly why I am leaving this review. Finally, the process of going through finance and going over the options went smoothly as well. I definitely recommend checking out Tustin Mazda if you are considering a new car!

Amazing Service - Even w/ Social Distancing!

gkota
CARS
5-6-2020
Full Star Full Star Full Star Full Star Full Star

Jim Feinstein, the director of fleet and internet sales at Tustin Mazda, was extremely easy to work with. His no pressure approach and thorough explanations of the features and benefits/limitations of the vehicles were a welcomed relief from other dealerships who throw uninformed and less trained sales associates at unsuspecting customers. The sincere helpfulness and no-hassle attitude of each employee I encountered at Tustin Mazda is probably a testament to great management. In fact, the owner, John Patterson emailed me once (perhaps an automatically triggered email) to make sure I was satisfied with my purchase, but then responded to my response with a personal email of heart felt thanks and gratitude. Certainly a family feel to this dealership! Thanks to Jim and all the great people at Tustin Mazda for making me a very satisfied client!

Josh C.
Josh C.
YAHOO
5-6-2020
Full Star Full Star Full Star Full Star Full Star

I had a great experience purchasing my new CX-5 at Tustin Mazda with Chance. Overall the process went very smoothly and he was able to guide me through choosing which trim I wanted. I inquired... more

Nixon M.
Nixon M.
YAHOO
5-6-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Great salespeople. Even better maintenance staff. They offer free lyfts while you wait for maintenance. Sometimes a loaner for longer jobs. Give my boy Nick a call for all your... more

Nixon M.
Nixon M.
YELP
5-6-2020
Full Star Full Star Full Star Full Star Full Star

Great service. Great salespeople. Even better maintenance staff. They offer free lyfts while you wait for maintenance. Sometimes a loaner for longer jobs. Give my boy Nick a call for all your maintenance needs. Super awesome guy.

Josh C.
Josh C.
YELP
5-6-2020
Full Star Full Star Full Star Full Star Full Star

I had a great experience purchasing my new CX-5 at Tustin Mazda with Chance. Overall the process went very smoothly and he was able to guide me through choosing which trim I wanted. I inquired online and was able to get pre-approved before coming into the dealership which took a potentially stressful part of the purchase digital. I scheduled an appointment with Chance and he was able to see me right on time. Chance was extremely knowledgable about the different trims and options. Pricing was very transparent and they didn't make me jump through hoops to get a fair price which is exactly why I am leaving this review. Finally, the process of going through finance and going over the options went smoothly as well. I definitely recommend checking out Tustin Mazda if you are considering a new car!

Gordon O.
Gordon O.
YELP
5-6-2020
Full Star Full Star Full Star Full Star Full Star

I was in need of purchasing a new vehicle since the lease on my old one was ending. During the pandemic with business not running "as usual," I thought I would be in for problems trying to find a new car. I couldn't have been more wrong as the people at Tustin Mazda went out of their way to make sure I not only ended up with exactly the vehicle I wanted, but kept in touch every step of the way. Jim Feinstein, the internet and fleet manager, was excellent in keeping me informed as to the status of the CX-30 I was interested in (they had one on delivery) and let me take care of most of the paperwork online. When I did go to actually pick up my new Mazda, Jim patiently showed me the amazing features of the car (the car is loaded, even at the second to lowest trim model that I picked out). Lisa in finance was very down-to-earth, explaining but never "hard selling" any add-on services. Finally, the owner, John Patterson, followed up with a couple of emails to make sure I was 100% satisfied with the whole sales process. Definitely service above and beyond even while keeping "socially distanced." Thank you Tustin Mazda!

Joshua sold me my Mazda3 and was extremely helpful.

valentincerceres
CARS
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Right after I inquired about the car Joshua contacted me to inquire about my interest in the car and was extremely helpful during the entire process. He helped explain things thoroughly since he knew I was a first time buyer and made sure I got the best price for the Mazda3. He made everything much easier and helped keep me confident through my car buying process.

I found the students at Tustin Mazda to be friendly and...

Seashoregal10
CARS
5-5-2020
Full Star Full Star Full Star Full Star Full Star

I found the students at Tustin Mazda to be friendly and easy to deal with. The dealership was a very attractive dealership and extremely clean. All of the people that I came in contact with treated me with respect and professionally. I would recommend Tustin Mazda to anyone.

Jim will get 5 stars in my book all day long. Not only...

Ben
CARS
5-4-2020
Full Star Full Star Full Star Full Star Full Star

Jim will get 5 stars in my book all day long. Not only is he the nicest guy, he actually cares about his work and his customers. He always makes you feel like family and that you are the only one he is working with, even though I know he has many costumers. He made my wife and I feel so comfortable this is now the 4th Mazda I have purchased from him. He always asks how my wife and I are when I bring my cars in for service. He even remembered to call me on my birthday. Who else does that?

Everything was easy and convenient

tjvandusen
CARS
5-4-2020
Full Star Full Star Full Star Full Star Full Star

Jim reached out to us right away and began looking for what we needed. The price was right and fair and the ease of the process made it all the better. Thank you Jim!

Larry sold us the amazing car CX-30 and helped us fully...

Julia Forti
CARS
5-4-2020
Full Star Full Star Full Star Full Star Full Star

Larry sold us the amazing car CX-30 and helped us fully understand all it's features. Very good service and friendly people! Love our new Mazda!!

MD F
GOOGLE
5-3-2020
Full Star Full Star Full Star Full Star Full Star

Tustin Mazda is a great dealership. No hassle, friendly, and efficient. Jeff in sales did an outstanding job, and the price for our 2017 certified Mazda 3 touring with UNDER 10,000 miles couldn't be beat. We recieved a basically new car at a fraction of the cost of new. Jeff was very accommodating and was a pleasure to deal with.. ...truly. If you ask for him, you will not be disappointed. Their finance department was able to beat my credit union rate which I also greatly appreciated. Great service there. Integrity and fair pricing on a GREAT car. What more could one want?

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