NEW 2020 MAZDA CX-5 GRAND TOURING in Tustin, CA

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Installed Options

Retractable Cargo Cover
$250

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GT Premium Package
$1625

Includes active driving display (windshield type), automatic power folding side mirrors, ventilated front seats, heated rear seats and steering wheel, and windshield wiper de-icer.

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Roof Rack Side Rails
$400

Includes aluminum roof rails.

MSRP
$33,685
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Vehicle Details

Mileage 2
Trim Grand Touring
Stock # M807110
VIN JM3KFADM0L0807110
Exterior Color Deep Crystal Blue Mica
Interior Color Black
Gas Mileage City:25 Hwy:31
Doors 4
Passengers 5
Engine SKYACTIV® 2.5L 4-Cylinder DOHC 16V
Transmission 6-Speed Automatic
Drivetrain FWD

Currently Viewing

2020 Mazda CX-5 Grand Touring

NEW 2020 MAZDA CX-5 GRAND TOURING

Mileage: 2

MSRP
$33,685

Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Exterior
  • Safety
  • Mechanical
  • Technology
  • Comfort
  • Interior

Exterior

Roof

Moonroof / Sunroof tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade

Lights

Daytime running lights LED
Front fog lights LED
Headlights cornering, auto high beam dimmer, LED, auto delay off, auto on/off, self-leveling
Taillights LED

Tires and Rims

Wheels aluminum alloy
Spare tire size temporary
Tire type all season
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System

Exterior Features

Exhaust tip color metallic
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color chrome surround, black
Rear bumper color body-color
Fender lip moldings black
Exhaust dual tip
Window trim chrome
Rocker panel color black

Windows

Rear wiper intermittent, with washer
Window defogger rear
Front wipers speed sensitive, variable intermittent, rain sensing
Power windows safety reverse
Rear privacy glass

Doors

Liftgate window fixed
Rear door type power liftgate

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Impact absorbing seats dual front
Autonomous braking
Pre-collision warning system audible warning, visual warning
Lane keeping assist
Automatic emergency braking front
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Safety brake pedal system
Body side reinforcements side impact door beams
Camera system rearview
Blind spot safety sensor/alert
Lane deviation sensors
Impact sensor alert system
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Front airbags dual
Side curtain airbags front, rear
Side-curtain airbag rollover sensor

Security

Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding, reverse gear tilt

Mechanical

Drivetrain

Axle ratio 4.33
Drive mode selector

Brakes

Rear brake type disc
Rear brake diameter 11.9
Front brake diameter 11.7
Emergency braking preparation
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type twin-tube gas
Front shock type twin-tube gas

Engine

Cylinder deactivation
Battery saver
Battery maintenance-free
Alternator 100 amps

Stability and Traction

Stability control
Traction control
Hill holder control

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Internet radio app Pandora, Stitcher, AHA
Premium brand Bose
Antenna type diversity, mast
Subwoofer 1
Total speakers 9
Radio data system
Digital Sound Processing
Speed sensitive volume control
Surround sound
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Driver assistance app roadside assistance
Wireless data link Bluetooth
Phone hands free, voice operated

In Car Entertainment

Connected in-car apps Google POIs, Google search
Infotainment MAZDA CONNECT™, Apple CarPlay ready, Android Auto ready
Infotainment screen size 7 in.

Instrumentation

Customizable instrument cluster
Instrument cluster screen size 7 in.
Trip computer
Driver information system
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer 2

Comfort

Convenience Features

Memorized settings liftgate, 2 driver, driver seat
Adaptive stop and go cruise control semi-automatic
Cupholders front, rear
Steering wheel tilt and telescopic
Adaptive cruise control
Power outlet(s) 12V cargo area, center console, 12V front
One-touch windows 4
Reading lights front, rear
Power steering variable/speed-proportional
Multi-function remote illuminated entry, panic alarm, proximity entry system, trunk release
Cargo area light
Retained accessory power
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, paddle shifter, voice control
Additional key removable valet
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Center console front console with armrest and storage
Rearview mirror auto-dimming
Universal remote transmitter Homelink - garage door opener
Storage in dash, front seatback, sunglasses holder, door pockets, accessory hook

Comfort Features

Floor mat material carpet
Shift knob trim leather
Armrests rear center folding with storage, rear center with cupholders
Steering wheel trim leather
Floor mats rear, front
Floor material carpet
Door trim leatherette

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Air filtration

Interior

Seats

Driver seat power adjustments height, 8, lumbar, reclining
Passenger seat power adjustments height, 6, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Rear seat folding split
Front headrests 2, adjustable
Front seat type bucket
Rear seat type 40-20-40 split bench
Rear seat manual adjustments reclining
Upholstery leather-trimmed

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Turns lock-to-lock 2.7
Steering ratio 15.5

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 39.3 in
Head Room (rear) 39 in
Hip Room (front) 55.2 in
Hip Room (rear) 55.3 in
Shoulder Room (front) 57.1 in
Shoulder Room (rear) 54.8 in
Leg Room (front) 41 in
Leg Room (rear) 39.6 in
Seating Rows 2

Measurements of Size & Shape

Length 179.1 in
Width 83.3 in
Width (without mirrors) 72.5 in
Height 66.2 in
Wheelbase 106.2 in
Ground Clearance 7.5 in
Track Width (front) 62.8 in
Track Width (rear) 62.8 in

Measurements of Weight

Gross Vehicle Weight Rating 4575 lbs
Gross Vehicle Weight Range 4001-5000 lbs
Curb Weight 3541 lbs
Gross Combined Weight Rating 6008 lbs
Max Towing Capacity 2000 lbs

Truck Specifications

Max Payload 1034 lbs

Interior Dimensions

Cargo Volume 30.9 cu ft
Interior Volume 134.5 cu ft
Passenger Volume 103.6 cu ft
Cargo Volume (rear seats down) 59.6 cu ft

Performance Specifications

Aerodynamic Drag 0.33 Cd
Turning Circle 36 ft
Acceleration (0-60MPH) 8.6 seconds

Fuel Tanks

Fuel Capacity 14.8 Gallons

Wheels and Tires

Front Tire Type P225/55R19 99V
Front Wheel Diameter 19.0 x 7.0 in
Rear Tire Type P225/55R19 99V
Rear Wheel Diameter 19.0 x 7.0 in

Warranty

Warranty

  • 24 Hour Roadside Assistance: 36 months / 36,000 miles
  • Accessory: 12 months / 12,000 miles
  • Adjustments: 12 months / 12,000 miles
  • Battery Warranty: 36 months / 36,000 miles
  • California Emission Defect: 36 months / 50,000 miles
  • California Emission Performance: 36 months / 50,000 miles
  • Corrosion Perforation: 60 months / Unlimited miles
  • Federal Emission Defect: 36 months / 36,000 miles
  • Federal Emission Performance: 24 months / 24,000 miles
  • New Car Basic Warranty: 36 months / 36,000 miles
  • Partial Zero Emissions Vehicles: 180 months / 150,000 miles
  • Safety Restraint System: 60 months / 60,000 miles
  • Transferable Powertrain: 60 months / 60,000 miles

While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all warranty information is subject to change without notice.

Awards

No Awards

Crash-Test Ratings

2020 Mazda CX-5 SUV FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-III SULEV30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Available Incentives

$1500 - CUSTOMER CASH Calculate

See More +Expires: 08-04-2020

0% APR for up to 60 MONTHS PLUS DEFERRED PAYMENTS FOR 90 DAYS*On Approved Credit

See More +Expires: 08-04-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Special Offers

$1000 - MAZDA MOBILITY PROGRAM CASH BONUS Calculate

Details:
Handicapped and disabled drivers can be reimbursed up to $1,000 toward the purchase and installation of adaptive driving aids or mobility assistance equipment on all new and unused 2018, 2019 and 2020 Mazda vehicles. This program is not for lease and only for purchase. This offer is for a limited time only, so see your Mazda Dealer today. Click Here For Details              FILE A CLAIM
See Less -Expires: 08-04-2020

$750 - MAZDA LOYALTY REWARD PROGRAM! Calculate

See More +Expires: 08-04-2020

$500 - MAZDA MILITARY APPRECIATION BONUS CASH! Calculate

See More +Expires: 08-04-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Testimonials

Fernando C.
Fernando C.
YELP
7-7-2020
Full Star Full Star Full Star Full Star Full Star

John Petterson just thanking you for the excellent attention Victor Centeno gave us, you know we're family, so we're always gonna keep in touch!! thanks for all John!

terry s.
terry s.
YELP
7-7-2020
Full Star Full Star Full Star Full Star Full Star

We recently purchased a new Mazda CX-5. Tustin Mazda came highly recommended and did not disappoint. We were able to have an open and direct negotiation on the purchase price. Our sales person Chance Asue provided an excellent sales experience. The level of customer service at the dealership was exceptional.

Jose
GOOGLE
7-7-2020
Full Star Full Star Full Star Full Star Full Star

I've been coming to this location for all my services. Every time I have exceptional service. I have to applaud the entire staff because I have never had a bad experience. Friendly, attentive, and kind. They call on time, they always offer all their appropriate guest services. I love the video feature I had on my previous visit when I had my breaks done. I can't say enough great things about them. Today Damian was my service team member. He didn’t disappoint and provided excellent service. Thanks Damian. When I am ready for a new car I know where I am going.

Lynn C.
YELP
7-7-2020
Full Star Full Star Full Star Full Star Full Star

I had the fortunate experience recently to buy a car from Tustin Mazda. It was by far, the best, most enjoyable experience I've had purchasing a car. Tustin Mazda is the most professional dealership I've ever dealt with, and I've been to a few. If you're are in the market for a car, new or used, I would highly recommend asking for Jeff Lesniak. He is not your typical Sales Professional. He truly cares about your needs and the car you want. His top priority is the customer first and foremost, not looking to benefit the most he can from a sale. I cannot speak highly enough about Jeff Lesniak and Tustin Mazda. While there, I even had the fortunate opportunity to meet John Patterson, whom is the President of the dealership. He came up, introduced himself and stated if I needed anything at all, to contact him. Tustin Mazda is truly one of a kind!

Becky Y.
Becky Y.
YELP
7-6-2020
Full Star Full Star Full Star Full Star Full Star

I just bought my 5th Mazda from Tustin Mazda! I always ask for Jimmy Feinstein! If you need a new car, and you want to work with an honest man and have a great experience, ask for Jimmy!

Great Experience!

fmchiarini
CARS
7-6-2020
Full Star Full Star Full Star Full Star Full Star

I came in to Mazda to trade in my 2013 Mazda 2 for a new lease and met with Victor. He was a great help in finding a car in my budget and very knowledgeable of Mazda models. I was able to get a great lease with an easy process.

Nancy P.
Nancy P.
YELP
7-4-2020
Full Star Full Star Full Star Full Star Full Star

If I could give more than 5 stars, I would!! If you don't want to read the entire review, here is the long story short: Jim Feinstein is the BEST salesman and person to work with my first experience leasing a new car! Tustin Mazda cares about their customers and their employees. You can just tell this company truly has a passion for cars and for people. I was very intimidated coming into this, but I came out so happy. The longer story: I really had no clue about buying/leasing cars when I came into Tustin Mazda to lease my new 2020 Mazda CX-5. Jim never made me feel like a clueless shopper. He genuinely tried getting to know me and my boyfriend and helped us find the best option for us. Not only that, he worked so hard to help a new buyer get approved and set up with a good deal. Truly immaculate customer service and extremely funny and caring person. Tustin Mazda has never been nothing but caring and hospitable to us. The owner/head of the dealership also came by to greet us and offer us refreshments. Their finance lady, Debra (I believe?), was also super sweet and fun to talk to!

Best Experience in Car Buying

janetamura4
CARS
7-3-2020
Full Star Full Star Full Star Full Star Full Star

Jim F. was WONDERFUL to work with. He made car buying relatively painless. I appreciate his honesty and willingness to work with us. Contacted him in the afternoon and by evening we were driving home in our new CX-5. Thanks so much for everything Jim!

Thank you to Janell Keough for a great experience buying...

ksacglass family
CARS
7-3-2020
Full Star Full Star Full Star Full Star Full Star

Thank you to Janell Keough for a great experience buying our new CX5 GT. She is so sweet and made the grueling experience of buying a car easy!!

FANTASTIC EXPERIENCE

sarahcane26
CARS
7-3-2020
Full Star Full Star Full Star Full Star Full Star

So thankful that I had such an easy and wonderful experience at Tustin Mazda. Chance was incredibly kind and knowledgeable of the all of the vehicles I was interested in. I highly recommend this team!

Quick and painless experience! Sammy and Lori were both a...

th86
CARS
7-3-2020
Full Star Full Star Full Star Full Star Full Star

Quick and painless experience! Sammy and Lori were both a huge help and made everything happen smoothly. Would definitely recommend this dealer and will be sticking with Mazda.

Gabby C.
YELP
7-3-2020
Full Star Full Star Full Star Full Star Full Star

I am beyond pleased with my new Mazda and feel like it is exactly what I was looking for. Overall I had an enjoyable and stress-free experience with the help of Jimmy Feinstein. I had visited other dealerships and walked away because I wasn't enjoying the experience or how I was being treated. Jimmy did an excellent job of walking me through the process, treated me with respect and because of him I was able to have a pleasant experience. Purchasing my car at this dealership exceeded my expectations.

Jane T.
Jane T.
YELP
7-3-2020
Full Star Full Star Full Star Full Star Full Star

Got a CX-5 from Jim F. and he was such a pleasure to work with. No gimmicks, no haggling, and so quick! I called him early afternoon and by evening we got the car. Thanks so much for everything!

There is nothing better in the world than a person you...

steveaverill8
CARS
7-1-2020
Full Star Full Star Full Star Full Star Full Star

There is nothing better in the world than a person you can trust when it comes to buying a car. Jim is not only simply a nice person but he's very patient and not pushy. He LISTENS and delivers. What more could you want. He is the first person I call when we need a car. We now have two through Jim and once my son starts driving it will be on to three!

Great Experience with Janell Keough

lyleelliott
CARS
7-1-2020
Full Star Full Star Full Star Full Star Full Star

I work about 2 1/2 hours and live about 2 hours away from this dealership and Janell made buying a certified used car an easy, simple experience. They even paid for my Uber ride to pick up the car! Those small differences made it so much easier for me. Looking forward to my 2019 Certified Used CX-9. Buying online was a streamlined, convenient method to get a great vehicle.

I was shopping around for a used CX-5, which Tustin Mazda...

PAT
CARS
7-1-2020
Full Star Full Star Full Star Full Star Full Star

I was shopping around for a used CX-5, which Tustin Mazda had. There were other dealerships that had the same model+trim so I had stopped by those others since they were a closer drive. After spending hours dealing with other dealerships' BS of adding hidden fees to the list price, I called up my contact at Tustin, Josh Wheelan. He helped me get to a price I was happy with over the phone before I got to the dealership. He answered all the questions I had about the car and the warranty. By the time I got there, he had it cleaned and ready to go. Didn't try any shady sales moves. Just straight business. Very friendly and respectful. Thanks for the best car buying experience I could ask for!

Pat W.
Pat W.
YELP
7-1-2020
Full Star Full Star Full Star Full Star Full Star

I was shopping around for a used CX-5, which Tustin Mazda had. There were other dealerships that had the same model+trim so I had stopped by those others since they were a closer drive. After spending hours dealing with other dealerships' BS of adding hidden fees to the list price, I called up my contact at Tustin, Josh Wheelan. He helped me get to a price I was happy with over the phone before I got to the dealership. He answered all the questions I had about the car and the warranty. By the time I got there, he had it cleaned and ready to go. Didn't try any shady sales moves. Very friendly and respectful. Thanks for the best car buying experience I could ask for!

Great dealership this is my fifth Mazda. Victor Centeno...

John O.
CARS
6-30-2020
Full Star Full Star Full Star Full Star Full Star

Great dealership this is my fifth Mazda. Victor Centeno the sales person was kind and considerate. The buying process was easy. And a side note why I return to Patterson Mazda. The customer service advisor Tony Mattingly is great easy to work with and looks out for the customer. John Olesky

Jeff Lesniak was an honest and easy salesperson to deal...

Nathan Tr
CARS
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Jeff Lesniak was an honest and easy salesperson to deal with. No haggling like other car dealer. I would recommend him to everyone. Thankyou jeff

Mary J.
YELP
6-29-2020
Full Star Full Star Full Star Full Star Full Star

We started looking for a car for our teen daughter before covid19 all but shut down car dealers. Three months later, we went back to the same dealers. Everyone else used their sales tactics on us and were unwilling to negotiate. On a whim, we decided to go to Mazda of Tustin, and right away Kevin Keogh greeted us with a friendly smile. We told Kevin we knew what we wanted, and Kevin quickly found the right color and model. Without hesitation, Kevin worked out a great deal with us, no haggling whatsoever. Car-buying is such a stressful process, Kevin put us at ease and unbelievably made us very comfortable the entire time. Mazda of Tustin is different from all the other dealers, from their sales department to management, to the finance department, to the owner, they are a great team. When the team praises one another, that's great leadership. Kevin Keogh was focused, he went above and beyond and treated us with the utmost customer care every second spent with him. Thank you, Kevin Keogh and Mazda of Tustin, the surprise for our daughter was awesome, and the bows were "icing on the cake"!!

Amanda T.
YELP
6-29-2020
Full Star Full Star Full Star Full Star Full Star

If It was possible to give more stars I would!! I recently just purchased my new CX-30 with Rossi Benavente! It was hands down the best purchasing experience I have ever had. Rossi from the gate was welcoming, friendly, knowledgeable & provided above & beyond exceptional customer service that actually felt genuine. Rossi was patient when my dad couldn't unlock his credit and it took him literally 30 minutes cause he couldn't remember his password and then locked himself out but Rossi made sure we were comfortable the entire time. Not only was Rossi great but the entire staff including the owner were all so kind and welcoming Thank you again Tustin Mazda! Zoom zoom!

"Josh was amazing from the beginning to end of my..."

Nabaluyot
DEALERRATER
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Josh was amazing from the beginning to end of my maintenance process. I needed a Lyft ride and he assisted me with that with no problem. He did frequent check-ins with me while I was waiting in the lobby and also provided me additional resources as needed. Larry was so helpful and entertaining throughout my entire stay at the dealership. He assisted me in purchasing my Mazda cx5 and made updates with me throughout the 2hours plus of my wait.

Purchased a 2020 Mazda CX-5

Kevin Kelly
CARS
6-29-2020
Full Star Full Star Full Star Full Star Full Star

During our search for a new car, my husband and I visited Tustin Mazda 3 times over a two week period (as well as multiple visits to other brands to compare similar-style vehicles.) Each person with whom we spoke at Tustin Mazda, including Jim, Javier, and Chance in sales, and Debbie in Finance, were knowledgeable, helpful, personable, and exerted NO pressure. On our last visit, Chance demonstrated his comprehensive knowledge of the Mazda line and the competing models in the mid-sized SUV category, which resulted in our final choice, a Mazda CX-5. We feel certain that the high level of professionalism and expertise we experienced during the purchasing phase will extend to the service and maintenance divisions. Thank you, Chance and Tustin Mazda! We are very happy with our beautiful, new 2020 Mazda!! Kevin and Marlane Kelly

Yes, thank you and your team for an outstanding support...

David B.
CARS
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Yes, thank you and your team for an outstanding support effort during my vehicle purchase! Chance Asue assisted me in compiling on-line info (back and forth) while I searched for the right vehicle and financial deal that worked for my needs. He coordinated my visits, conducted the test drives at the dealership, and was knowledgeable about the different models that I was evaluating. For me, he had the right amount of polite, knowledgeable, and respectful persistence (without being pushy). You should be aware that I shopped around a bit this time (multiple dealership's... Honda, Ford, etc...). Test drove multiple vehicles... There were sales people (other dealerships), that didn't seem to know much about their own vehicles and offers (had to check with others, or get back to me)... and still other sales people that were annoyingly pushy... "calling everyday" approach. What they didn't realize was that they were actually eliminating themselves from my purchase due to their lack of efficient service. Your team did a great job! Thank you for the support! Best regards, Dave Brehmer

Josh was amazing from the beginning to end of my...

Nabaluyot
CARS
6-29-2020
Full Star Full Star Full Star Full Star Full Star

Josh was amazing from the beginning to end of my maintenance process. I needed a Lyft ride and he assisted me with that with no problem. He did frequent check-ins with me while I was waiting in the lobby and also provided me additional resources as needed. Larry was so helpful and entertaining throughout my entire stay at the dealership. He assisted me in purchasing my Mazda cx5 and made updates with me throughout the 2hours plus of my wait.

Such a good experience buying my first car. The process...

Sabhuizar
CARS
6-28-2020
Full Star Full Star Full Star Full Star Full Star

Such a good experience buying my first car. The process was smooth and I got everything I wanted. Thank you so much Jeff you're awesome!

Jim made my car experience quick and easy! I am so...

hannahrogers93
CARS
6-28-2020
Full Star Full Star Full Star Full Star Full Star

Jim made my car experience quick and easy! I am so thrilled with my new car and know that I have a great customer service to always go back to at Tustin Mazda.

Our car buying experience was great! We shopped around...

Slmcfadden
CARS
6-27-2020
Full Star Full Star Full Star Full Star Full Star

Our car buying experience was great! We shopped around and was really happy with Jeff at Tustin Mazda. He was so helpful, knowledgeable and kind. Plus, we didn't feel pressured at all. Love our new CX-5 and would highly recommend Tustin Mazda and do yourself a favor and ask for Jeff!

Great service well done in and out very happy . I want to...

lealrichard
CARS
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Great service well done in and out very happy . I want to thank everyone for all the hep and making sure I had exactly what I needed.

Excellent customer service. Highly recommend Larry...

Emma
CARS
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service. Highly recommend Larry Henderson. He is very professional and very helpful. Other staff at this dealership are nice too. I'm happy that I bought my car here.

Omar is awesome! I have an automatic dislike towards...

Kom
CARS
6-26-2020
Full Star Full Star Full Star Full Star Empty Star

Omar is awesome! I have an automatic dislike towards car salesmen. But I really liked Omar. I told him what I wanted prior to arriving. My CX-5 was detailed and ready to go! . I was in and out in 2 hours! I love my new car! Thank you!

"Josh was very friendly and would inform always update me..."

Natavila
DEALERRATER
6-26-2020
Full Star Full Star Full Star Full Star Full Star

Josh was very friendly and would inform always update me with any information about my service. When I go back for my next service I hope he is the one assisting me.

Victor and the team at Tustin Mazda were extremely...

Jason P.
CARS
6-25-2020
Full Star Full Star Full Star Full Star Full Star

Victor and the team at Tustin Mazda were extremely hospitable, friendly and professional throughout our car buying experience. I appreciated how genuine and no pressure our interactions were and I look forward to more vehicle purchases in the future. Thank you!

Great customer service!

Kadi
CARS
6-24-2020
Full Star Full Star Full Star Full Star Full Star

Prior to my appointment, I spoke to Joshua on the phone, who was able to immediately accommodate my schedule and let me know to come in whenever I was available that day. Upon arrival, Joshua welcomed me by my car right away and informed me of all the procedures that were going to be taken. In addition to my car's service, I also needed to fix the handle since it was broken. Joshua kept me in the loop the entire time as I was waiting for my car, and made sure to call and text me with updates. I really appreciated his diligence throughout the process!

Josh! Honestly a diamond in a rough sales rep. I think...

Carlos Padilla
CARS
6-24-2020
Full Star Full Star Full Star Full Star Full Star

Josh! Honestly a diamond in a rough sales rep. I think when I first got my first Mazda with him , he treated me not like a customer but a family member! When you make big purchases and feel uneasy you always want to feel at home , wish Josh that is effortless! So I just want to say thank you and how much I can't wait to getting another car from Him in the future.

I got excellent service, Josh was very informative and on...

Twarnick
CARS
6-24-2020
Full Star Full Star Full Star Full Star Full Star

I got excellent service, Josh was very informative and on top of my situation with my vechicle ,Happy go lucky guy took care of all our needs with our car

"I got excellent service, Josh was very informative and on..."

Twarnick
DEALERRATER
6-24-2020
Full Star Full Star Full Star Full Star Full Star

I got excellent service, Josh was very informative and on top of my situation with my vechicle ,Happy go lucky guy took care of all our needs with our car

Katrina H.
Katrina H.
YELP
6-23-2020
Full Star Full Star Full Star Full Star Full Star

A-1 experience and service! Jim Feinstein was great from start to finish. He not only found me a better car but also a better deal! He seemed to have my best interest at heart and I left feeling like I bought a car and wasn't sold a car. The entire staff at this location made my partner and myself feel so welcomed. I would recommend this dealership to everyone and especially working with Jim Feinstein!! Great guy!

Too Easy

S. Guerrero
CARS
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Jimmy found the car we were after and was very forthcoming with expectations. He worked until I was comfortable with our overall outcome. No pressure of any kind. Simply excellent customer service and a great experience! Thank you :)

I can't begin to tell you the amazing job that Jeffery...

Carlos Ochoa
CARS
6-22-2020
Full Star Full Star Full Star Full Star Full Star

I can't begin to tell you the amazing job that Jeffery did. From working out a deal with the financing team to signing with Debbie. From beginning to end the process was quick and transparent. No haggling, no arm twisting and I left today with my brand new Mazda 3 hatchback. I've been a big Camaro driver but I'm excited to join the Mazda family and know that we will get the best service at OC Mazda. Again, THANK YOU THANK YOU THANK YOU!!

Jimmy and his team at Tustin Mazda made the experience...

tmaxniki2847
CARS
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Jimmy and his team at Tustin Mazda made the experience very comfortable... I highly recommend this dealership. Exceptional customer service and everyone was friendly. Jimmy took the time to make sure all my questions were answered. I loved the follow up and check in's with me to ask if anything is needed or if i had any additional questions.

Ann B.
YELP
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Jim Feinstein handled our deal quickly and easily! utilized the Costco buying program to purchase my CX-5. Would recommend Jim and Tustin Mazda!

Adam D.
Adam D.
YELP
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Stellar service. I actually purchased my car from Mazda of Orange, and absolutely hated the service I received there the few times I brought my car back in. After trying out Tustin Mazda instead, I'm happy to say I've never had any reason to go back. Every time I have been here, the staff has been amazing, and they get the job done right without trying to charge me for nonsense I don't need. Awesome place, and I wish I had bought my car here.

Amazing! Kind! Really cares about the customer! Makes the...

Lspector87
CARS
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Amazing! Kind! Really cares about the customer! Makes the car buying process so easy! I would never go anywhere else! Jim truly is the best car salesperson to work with.

Professional, knowledgeable, made the process of...

MazdaAnn
CARS
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Professional, knowledgeable, made the process of purchasing a car quick and easy. Jim was able to utilize the Costco program I was interested in and we completed our purchase

Great experience. Easy, hassle free. Would definitely...

Csobel
CARS
6-20-2020
Full Star Full Star Full Star Full Star Full Star

Great experience. Easy, hassle free. Would definitely come back! To top it off, they even gave us free lunch. Highly recommend to anyone searching for a new car. Thank you Sammy!

Ruby B.
Ruby B.
YAHOO
6-19-2020
Full Star Full Star Full Star Full Star Full Star

Joshua at Tustin Mazda was amazing to work with! As a first time car buyer, I had no idea what to expect walking in, but Joshua made the whole process so great and I didn't feel pressure at all!... more

Ruby B.
Ruby B.
YELP
6-19-2020
Full Star Full Star Full Star Full Star Full Star

Joshua at Tustin Mazda was amazing to work with! As a first time car buyer, I had no idea what to expect walking in, but Joshua made the whole process so great and I didn't feel pressure at all! He was completely personable and professional through the whole experience. As I was trying to buy my car, another party of people were actually trying to buy the same car and Joshua was hustling trying to get my deal to go through before theirs and I super appreciated that! We had to wait quite a bit of time to be able to speak to the finance manager and Joshua made sure our wait was comfortable, offered us coffee and water, and showed us wear the service department is. (By the way, the whole building is just beautiful!) I live a little under 30 miles away from Tustin and Joshua honestly made the drive so worth it and I was able to drive away in a beautiful car!

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