NEW 2020 MAZDA CX-9 GRAND TOURING in Tustin, CA

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Installed Options

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2nd Row Captain's Chairs
N/A

Includes 2nd row captain's chairs with armrest and center walk-through.

MSRP
$44,395
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Vehicle Details

Mileage 110
Trim Grand Touring
Stock # M405822
VIN JM3TCBDY0L0405822
Exterior Color Jet Black Mica
Interior Color Black
Gas Mileage City:20 Hwy:26
Doors 4
Passengers 7
Engine 2.5L 4-Cylinder
Transmission 6-Speed Automatic
Drivetrain AWD

Currently Viewing

2020 Mazda CX-9 Grand Touring

NEW 2020 MAZDA CX-9 GRAND TOURING

Mileage: 110

MSRP
$44,395

Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Exterior
  • Interior
  • Safety
  • Technology
  • Mechanical
  • Comfort

Exterior

Roof

Moonroof / Sunroof tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade
Roof rails color aluminum
Roof rails

Lights

Daytime running lights LED
Front fog lights LED
Headlights cornering, auto high beam dimmer, LED, auto delay off, auto on/off, self-leveling
Taillights LED

Tires and Rims

Wheels aluminum alloy
Spare tire size temporary
Tire type all season
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System

Exterior Features

Exhaust tip color metallic
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color chrome
Rear bumper color body-color
Fender lip moldings black
Exhaust dual tip
Window trim chrome
Rocker panel color chrome accents

Doors

Rear door type sensor-activated, power liftgate
Liftgate window fixed

Windows

Rear wiper intermittent, with washer
Heated windshield wiper rests
Window defogger rear
Front wipers speed sensitive, variable intermittent, rain sensing
Power windows safety reverse
Rear privacy glass

Interior

Seatbelts

Emergency locking retractors third row, rear, front
Seatbelt pretensioners front
Seatbelt force limiters front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Seats

Driver seat power adjustments height, 8, lumbar, reclining
Passenger seat power adjustments height, 6, reclining
Third row headrests 2, adjustable
Driver seat ventilated, heated
Passenger seat heated, ventilated
Rear headrests 3, adjustable
Rear seat folding split, flat
Front headrests 2, adjustable
Third row seat type 50-50 split bench
Front seat type bucket
Rear seat type 60-40 split bench
Rear seat manual adjustments reclining
Upholstery leather-trimmed
Rear seat heated
Third row seat upholstery vinyl
Third row seat folding split, flat

Steering

Turns lock-to-lock 3.1
Steering ratio 17.6

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Autonomous braking
Pre-collision warning system audible warning, visual warning
Lane keeping assist
Camera system surround view
Traffic sign recognition
Automatic emergency braking front
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Body side reinforcements side impact door beams
Parking sensors rear, front
Blind spot safety sensor/alert
Lane deviation sensors
Impact sensor alert system
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Front airbags dual
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Security

Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, power folding

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Internet radio app Pandora, Stitcher, AHA
Premium brand Bose
Antenna type diversity, mast
Subwoofer 1
Total speakers 11
Radio data system
Digital Sound Processing
Speed sensitive volume control
Surround sound
Satellite radio SiriusXM

Telematics

Navigation system memory card, touch screen display, voice operated
Electronic messaging assistance with read function, voice operated
Driver assistance app roadside assistance
Wireless data link Bluetooth
Phone hands free, voice operated

In Car Entertainment

Connected in-car apps SiriusXM Travel Link, Google POIs, weather, SiriusXM Weather, sports, Google search
Infotainment MAZDA CONNECT™, Apple CarPlay ready, Android Auto ready
Infotainment screen size 9 in.

Instrumentation

Customizable instrument cluster
Instrument cluster screen size 7 in.
Trip computer
Head-up display
Driver information system
Clock
Gauge tachometer
Compass
Digital odometer
Gauges color white illuminated
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer 2

Mechanical

Drivetrain

Drive mode selector
4WD type on demand
Center differential mechanical
Axle ratio 4.41

Brakes

Rear brake type disc
Rear brake diameter 12.8
Front brake diameter 12.6
Emergency braking preparation
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas

Stability and Traction

Stability control
Traction control
Hill holder control
Roll stability control
Trailer stability control

Engine

Battery saver
Alternator 150 amps
Battery maintenance-free

Towing and Hauling

Trailer hitch ready

Comfort

Convenience Features

Memorized settings liftgate, 2 driver, driver seat
Adaptive stop and go cruise control semi-automatic
Cupholders front, third row, rear
Steering wheel tilt and telescopic
Adaptive cruise control
Sunshade side window
Power outlet(s) 12V cargo area, 12V front
One-touch windows 4
Reading lights front, rear
Power steering variable/speed-proportional
Easy entry manual rear seat
Multi-function remote illuminated entry, panic alarm, proximity entry system, trunk release
Cargo area light
Retained accessory power
Power windows lockout button
Courtesy lights door
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, navigation, voice control
Additional key removable valet
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Illuminated power window switches
Center console front console with armrest and storage
Rearview mirror auto-dimming
Universal remote transmitter Homelink - garage door opener
Storage in floor, front seatback, organizer, sunglasses holder, door pockets, accessory hook

Comfort Features

Floor mat material carpet
Shift knob trim leather
Heated steering wheel
Armrests rear center folding with storage, rear center with cupholders
Steering wheel trim leather
Floor mats third row, rear, front
Door trim cloth, aluminum
Interior accents aluminum
Floor material carpet

Air Conditioning

Rear air conditioning automatic climate control, independently controlled
Front air conditioning automatic climate control
Front air conditioning zones dual
Rear air conditioning zones single
Air filtration

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 7
Max Seating 7
Head Room (front) 40.1 in
Head Room (rear) 38.5 in
Hip Room (front) 56.7 in
Hip Room (rear) 57.4 in
Shoulder Room (front) 57.9 in
Shoulder Room (rear) 58.1 in
Leg Room (front) 41 in
Leg Room (rear) 39.4 in
Seating Rows 3
Head Room (third row) 35.4 in
Hip Room (third row) 40.1 in
Shoulder Room (third row) 53.1 in
Leg Room (third row) 29.7 in

Measurements of Size & Shape

Length 199.4 in
Width 77.5 in
Width (without mirrors) 77.5 in
Height 69 in
Wheelbase 115.3 in
Ground Clearance 8.8 in
Track Width (front) 65.3 in
Track Width (rear) 65.2 in

Measurements of Weight

Gross Vehicle Weight Rating 5822 lbs
Gross Vehicle Weight Range 5001-6000 lbs
Curb Weight 4388 lbs
Max Towing Capacity 3500 lbs

Truck Specifications

Max Payload 1434 lbs

Interior Dimensions

Cargo Volume 14.3 cu ft
Interior Volume 150.1 cu ft
Passenger Volume 135.8 cu ft
Cargo Volume (rear seats down) 71.2 cu ft
Cargo Volume (third row down) 38.2 cu ft

Performance Specifications

Aerodynamic Drag 0.35 Cd
Turning Circle 38.8 ft
Acceleration (0-60MPH) 8.2 seconds

Fuel Tanks

Fuel Capacity 19.5 Gallons

Wheels and Tires

Front Tire Type P255/50R20 104V
Front Wheel Diameter 20.0 x 8.5 in
Rear Tire Type P255/50R20 104V
Rear Wheel Diameter 20.0 x 8.5 in

Warranty

Warranty

  • 24 Hour Roadside Assistance: 36 months / 36,000 miles
  • Accessory: 12 months / 12,000 miles
  • Adjustments: 12 months / 12,000 miles
  • Battery Warranty: 36 months / 36,000 miles
  • California Emission Defect: 36 months / 50,000 miles
  • California Emission Performance: 36 months / 50,000 miles
  • Corrosion Perforation: 60 months / Unlimited miles
  • Federal Emission Defect: 36 months / 36,000 miles
  • Federal Emission Performance: 24 months / 24,000 miles
  • New Car Basic Warranty: 36 months / 36,000 miles
  • Partial Zero Emissions Vehicles: 180 months / 150,000 miles
  • Safety Restraint System: 60 months / 60,000 miles
  • Transferable Powertrain: 60 months / 60,000 miles

While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all warranty information is subject to change without notice.

Awards

No Awards

Crash-Test Ratings

2020 Mazda CX-9 SUV AWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-III ULEV70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Available Incentives

0% APR for up to 60 MONTHS PLUS DEFERRED PAYMENTS FOR 90 DAYS PLUS $1,000 APR CUSTOMER CASH*On Approved Credit

INCLUDES:
0.00 % APR
60 months
0% APR available on approved credit only for well qualified customers when financing a new2020 CX-9through participating dealers and Mazda Finan­cial Services. Amount of down payment and other factors may affect qualification. Dealer contribution may vary and could affect price. 60 months at $16.67 per month per $1,000 financed with $0 down at participating dealer.  Loan origination fees may apply. Must take new retail delivery from dealer stock by 8/31/2020. See participating dealer for complete details. Deferred first payment for up to 90 days on a new 2020 CX-9 with approved credit through participating Mazda dealers and Mazda Financial Services for terms up to 72 months. Not all applicants will qualify. 0% APR offer available up to max 60 months available for well-qualified applicants only. Finance charges for the deferred payment are not waived and continue to accrue from the contract origination date. Not available in PA except for contracts with 0% APR. Void where prohibited by law. Restrictions may apply. Must take new retail delivery from dealer stock by 8/31/2020. Contact dealer for details. $1,000 APR Customer Cash good towards a 2020 CX-9. APR Customer Cash cannot be combined with all offers. Offer valid from 8/1/2020 through 8/31/2020. No cash value. Limit one discount per customer per vehicle. Must take new retail delivery from dealer stock by 8/31/2020. Residency restrictions may apply. Contact dealer for complete details.
See Less -Expires: 09-01-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Special Offers

Call us for current offers!

Testimonials

Klarenz T.
Klarenz T.
YELP
8-2-2020
Full Star Full Star Full Star Full Star Full Star

Jim Feinstein helped me get the best deal for my second Mazda. I had my lease from Mazda of Orange but I find that Tustin Mazda is more flexible to your needs. I am more satisfied overall with Tustin Mazda no doubt. Great experience and happier with my new lease. Would highly recommend this dealership!!

Mohamad Almallah
GOOGLE
7-30-2020
Full Star Full Star Full Star Full Star Full Star

Got the best customer service from Nick imada and Jeff walker , they made the process very easy and got me what we wanted. Highly recommended to do business with Nick and his general manager Jeff.

Sarah F.
YELP
7-30-2020
Full Star Full Star Full Star Full Star Full Star

Jeff was super helpful and patient with me during my first car buying experience. He had a great attitude, answered all my questions, and made me feel very comfortable with every single step. Everyone who helped me offered drink/food and was very kind/happy to help. I love my new Mazda CX-5 and have no regrets!

JOSH did an outstanding job, in locating the vehicle that...

Dominique
CARS
7-29-2020
Full Star Full Star Full Star Full Star Full Star

JOSH did an outstanding job, in locating the vehicle that I wanted and made the whole ordeal of purchasing a car very easy. Also thank you to Eric,Sammy and Lori

GuruN7ZZY
GuruN7ZZY
CARGURUS
7-28-2020
Full Star Full Star Full Star Full Star Full Star

Jim is Very helpful to process regardless your score and the staff arre very helpful too

Chance was great and made the process of buying a car...

priya.chisti05
CARS
7-28-2020
Full Star Full Star Full Star Full Star Full Star

Chance was great and made the process of buying a car super easy! He was not pushy at all and was very knowledgeable about the Mazda CX-5. Omar was also very nice and attentive.

Excellent experience! Someone from every level greeted my...

mailjust4nick
CARS
7-28-2020
Full Star Full Star Full Star Full Star Full Star

Excellent experience! Someone from every level greeted my mom and me, from our salesman to the owner-we were treated like we mattered. Having no credit history, I walked out with my dream car! I would definitely recommend this dealer. Thank you everyone, especially Victor and Debbie. You made my first car buying experience GREAT!

Fastest and easiest car buying I've had so far. Omar gave...

Chrismandj
CARS
7-26-2020
Full Star Full Star Full Star Full Star Full Star

Fastest and easiest car buying I've had so far. Omar gave great service and worked with me to get a great deal on my trade in and my new car. I highly recommend this dealership!

Awesome experience. We purchased a CX-5 yesterday. Nick...

Forevergandt
CARS
7-25-2020
Full Star Full Star Full Star Full Star Full Star

Awesome experience. We purchased a CX-5 yesterday. Nick Imada was our salesperson and did an great job. He was friendly, professional and so patient (changed my mind on color about four times). He worked hard with us to get us an awesome deal. Great dealership all around. Make sure you ask for Nick!

Toni S.
Toni S.
YELP
7-25-2020
Full Star Full Star Full Star Full Star Full Star

Our salesperson Nick Imada was awesome. We purchased a CX-5 yesterday and had a great experience. He worked so hard to get us an awesome deal!!! He was friendly, professional and so patient with me even though I kept changing my mind. I would definitely use him for any purchases in the future. Someone needs to give this guy a raise! Thanks again Nick!

David C.
YELP
7-25-2020
Full Star Full Star Full Star Full Star Full Star

Best car buying experience I've had in a long time. They offered me a great deal on my trade in and my new car and had me in and out very quickly. Omar was fantastic and eliminated all of the typical bs that most dealerships put you through

Perfect service, and great communication. This is how a...

svtarboc01
CARS
7-24-2020
Full Star Full Star Full Star Full Star Full Star

Perfect service, and great communication. This is how a routine service should go. Love the text and phone communication. Can't thank my advisor enough for not trying to push for excessive services on my vehicle.

Surprise gift for the wife

Pierrei
CARS
7-24-2020
Full Star Full Star Full Star Full Star Full Star

I wanted to surprise my wife for our wedding anniversary, so without her knowing, I traded in her 2015 Sonata for a 2020 MX-5 GT. She has wanted a convertible for years now. This dealership is Awesome! My salesperson Janell Keogh was absolutely phenomenal. Even the owner of the dealership introduced himself to me and wanted to know what more they could do to make the surprise even more eventful. I was grateful for the suggestion, but just going home with the car was going to make my wife jump out of her shoes. Just making the gesture was enough. Got a great price quote on the MX-5 Gt, went in with my trade-in and got a fair trade-in value. Everything from start to finish was an exceptional and smooth experience. I will definitely be referring anyone interested in a Mazda to go here and ask for Janell.

"Perfect service, and great communication. This is how a..."

svtarboc01
DEALERRATER
7-24-2020
Full Star Full Star Full Star Full Star Full Star

Perfect service, and great communication. This is how a routine service should go. Love the text and phone communication. Can't thank my advisor enough for not trying to push for excessive services on my vehicle.

"After rescheduling 2 times they were able to accommodate..."

jovan.colon2513
DEALERRATER
7-22-2020
Full Star Full Star Full Star Full Star Full Star

After rescheduling 2 times they were able to accommodate me last minute which I am so grateful. It was quick, easy and no hassle. Joshua was amazing !! Helped with everything along the way.

Joshua Vasquez kept me conveniently informed by text...

Charity0909
CARS
7-22-2020
Full Star Full Star Full Star Full Star Full Star

Joshua Vasquez kept me conveniently informed by text message and also called to make sure I understood what was included for the service I chose. He helped make the experience be very positive and easy.

After rescheduling 2 times they were able to accommodate...

jovan.colon2513
CARS
7-22-2020
Full Star Full Star Full Star Full Star Full Star

After rescheduling 2 times they were able to accommodate me last minute which I am so grateful. It was quick, easy and no hassle. Joshua was amazing !! Helped with everything along the way.

Great Service!

Juan R.
CARS
7-21-2020
Full Star Full Star Full Star Full Star Full Star

Team is very friendly, Janell was able to get me a great deal on a new Mazda 6 Grand Touring. Debbie got us great deals on warranties and extras. I look forward to working with the team again.

Great service and excellent customer service. They go...

theodoregeorges
CARS
7-21-2020
Full Star Full Star Full Star Full Star Full Star

Great service and excellent customer service. They go above and beyond to help you out and I really appreciate their efforts. The lounge is really nice also.

Buying a car from Tustin Mazda was a great experience,...

areno
CARS
7-21-2020
Full Star Full Star Full Star Full Star Full Star

Buying a car from Tustin Mazda was a great experience, thanks to Janell. She is honest, fun and very professional. The whole process was quick, hassle free and enjoyable. I Would definitely recommend Janell to anyone who is looking to buy a Mazda.

"Great service and excellent customer service. They go..."

theodoregeorges
DEALERRATER
7-21-2020
Full Star Full Star Full Star Full Star Full Star

Great service and excellent customer service. They go above and beyond to help you out and I really appreciate their efforts. The lounge is really nice also.

Excellent!

inmylife1953
CARS
7-20-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service. Larry Henderson was kind, knowledgeable with the Mazda product and kept me informed of each step of the lease program. Would recommend Mazda to my friends.

Junior M.
Junior M.
YELP
7-19-2020
Full Star Full Star Full Star Full Star Full Star

best dealership in oc always treading like family " jim & mr jp " this would be my #9 car from them best deals in oc & friendly i would recommend 100% all there staff are great ..

Larry was awesome! He was very helpful and knowledgeable,...

bautistadarlene12
CARS
7-18-2020
Full Star Full Star Full Star Full Star Full Star

Larry was awesome! He was very helpful and knowledgeable, he made the process very comfortable. He went out of his way to work with us, I would highly recommend!😊

Chris K.
YELP
7-18-2020
Full Star Full Star Full Star Full Star Full Star

It was amazing and family friendly. We got free ice cream. Everyone was super friendly .owner was amazing he was super amazing. We found our dealership .

Great service!!!

lindaannwolpert
CARS
7-18-2020
Full Star Full Star Full Star Full Star Full Star

Thank you Omar for your excellent service. Believe it or not this is the first car I have ever bought. My former husband had always taken care of this. He hated the process and to hear him tell car dealers were always out to take advantage of you and definitely were not honest. Well, Omar, you are completely the opposite of that. You are totally knowledgeable of your product and inventory and more than willing to go out of your way to find the car I wanted if you didn't have it. No pressure. You had the exact car I wanted and I am so happy. I am blessed to have met you. I only hope that all customers could have this same experience. Linda W Phil 1:3 I thank my God upon my every remembrance of you.

Emiri M.
Emiri M.
YELP
7-17-2020
Full Star Full Star Full Star Full Star Full Star

Awesome experience. I went for a tag install for a front license plate, and was offered a car wash for free. The waiting area was clean and quiet. Service was fast and very friendly. I'll definitely be back for my car needs in the future!

We had the pleasure of working with Omar. He is kind,...

freda
CARS
7-17-2020
Full Star Full Star Full Star Full Star Full Star

We had the pleasure of working with Omar. He is kind, patient, knowledgeable, and helpful on so many levels. He and his colleague were also very transparent and detailed throughout the online buying process and kept their promise when we arrived at the dealership. Now knowing how great our experience was with Omar and team, we will definitely take the longer trip out to OC Mazda in the future.

We were impressed with the friendly, fun and...

The Kiang Team
CARS
7-17-2020
Full Star Full Star Full Star Full Star Full Star

We were impressed with the friendly, fun and comprehensive service we received! LARRY Henderson is knowledgable and so helpful. We LOVE our Grand Touring CX-9!

"Great service by Joshua Vasquez! I usually go to Capo..."

Deborah
DEALERRATER
7-16-2020
Full Star Full Star Full Star Full Star Full Star

Great service by Joshua Vasquez! I usually go to Capo Mazda but I’ll definitely be going back to service my car. Timing was perfect and I appreciate it. Thank you!

Great service by Joshua Vasquez! I usually go to Capo...

Deborah
CARS
7-16-2020
Full Star Full Star Full Star Full Star Full Star

Great service by Joshua Vasquez! I usually go to Capo Mazda but I'll definitely be going back to service my car. Timing was perfect and I appreciate it. Thank you!

Zack M.
Zack M.
YAHOO
7-15-2020
Full Star Full Star Full Star Full Star Full Star

I never leave reviews, but Tustin Mazda really has earned 5 stars for their exceptional service. I was buying a used vehicle, and worried that I might not get full attention as a result, but the... more

Bose system fixed!

Green
CARS
7-15-2020
Full Star Full Star Full Star Full Star Full Star

My car's audio system abruptly stopped working, so I brought it into OC Mazda-- I had no idea if the issue was the head unit, amplifier, or anything else. They were able to diagnose the issue, have the correct parts delivered, and installed within a reasonable time frame. In the meantime, I was provided with a vehicle to use while I waited for my repairs, so I was still able to go to work and grocery shop for my family. Employees are all friendly, helpful, and polite, and Josh was particularly communicative about my service via text. I felt like I was in the loop about how my vehicle was serviced 100% of the way, and I really appreciated how everyone inside wore face masks to combat the pandemic. It set a good example for everyone else in the waiting room to follow-- 6 feet social distancing + facemasks = safety first (except that old fat dude who acted as a greeter while I was there, because he wore his face mask around his neck. screw that guy). Anyway, I will definitely return for anything Mazda related. Thanks Josh!

Zack M.
Zack M.
YELP
7-15-2020
Full Star Full Star Full Star Full Star Full Star

I never leave reviews, but Tustin Mazda really has earned 5 stars for their exceptional service. I was buying a used vehicle, and worried that I might not get full attention as a result, but the entire staff was extremely attentive throughout the process. I worked with Chance Asue on the sales side of things, who was so knowledgeable and patient with me as a first time car buyer. Never felt pressured in the slightest, and pricing was transparent as others have noted. A very minor issue later popped up that led me to work with their Service team, where Josh Vasquez delivered exceptional service as well. If you're wondering whether to come in, I'd highly recommend.

"Bose system fixed!"

Green
DEALERRATER
7-15-2020
Full Star Full Star Full Star Full Star Full Star

My car's audio system abruptly stopped working, so I brought it into OC Mazda-- I had no idea if the issue was the head unit, amplifier, or anything else. They were able to diagnose the issue, have the correct parts delivered, and installed within a reasonable time frame. In the meantime, I was provided with a vehicle to use while I waited for my repairs, so I was still able to go to work and grocery shop for my family. Employees are all friendly, helpful, and polite, and Josh was particularly communicative about my service via text. I felt like I was in the loop about how my vehicle was serviced 100% of the way, and I really appreciated how everyone inside wore face masks to combat the pandemic. It set a good example for everyone else in the waiting room to follow-- 6 feet social distancing + facemasks = safety first (except that old fat dude who acted as a greeter while I was there, because he wore his face mask around his neck. screw that guy). Anyway, I will definitely return for anything Mazda related. Thanks Josh!

Great experience!

Zack M
CARS
7-15-2020
Full Star Full Star Full Star Full Star Full Star

I was a first time car buyer, and I'm so glad I came into Tustin Mazda. Chance went above and beyond in his levels of expertise and customer service. I came in knowing basically nothing (about cars themselves or the process to purchase one), and Chance was extremely patient and helpful the whole way through -- he even gave me a ride back from the airport after I dropped off my rental. A few days after purchase, I had a very minor issue with the car, and needed to take it in. Josh Vasquez was similarly helpful, prioritizing the task at hand and getting things sorted out quickly. I was back to work in no time thanks to the excellent service. The process to buy a car can feel super overwhelming and foreign (especially the first time). Tustin Mazda made buying painless, and have already shown a dedication to ongoing customer satisfaction -- would definitely recommend.

Kay D.
YELP
7-14-2020
Full Star Full Star Full Star Full Star Full Star

excellent service from Tony and Greg; they go out of their way to help older service customers

Great service! We were in and out very quickly. We had a...

JenDaws5
CARS
7-13-2020
Full Star Full Star Full Star Full Star Full Star

Great service! We were in and out very quickly. We had a unique situation and they worked with us and we're very happy. Big thanks to Larry for helping us out!

"Josh was very helpful in explaining the service items and..."

HappyCustomer
DEALERRATER
7-11-2020
Full Star Full Star Full Star Full Star Full Star

Josh was very helpful in explaining the service items and following up on requests. The showroom was clean and all of the staff was friendly.

Michelle C.
Michelle C.
APPLE
7-10-2020
Full Star Full Star Full Star Full Star Full Star

I'm so glad my first car buying experience was here at Tustin Mazda. My boyfriend and I showed up knowing what I was looking for. Kevin helped me immediately and told me about all the different featur

David L.
David L.
APPLE
7-10-2020
Full Star Full Star Full Star Full Star Full Star

Fourth car purchased at Tustin Mazda. This time, traded in a 2015 Mazda6 for a CX-5 Grand Reserve. Love the new car. Great dealership. You're treated well. I highly recommend Victor as a salesman. He

David L.
David L.
YELP
7-10-2020
Full Star Full Star Full Star Full Star Full Star

Fourth car purchased at Tustin Mazda. This time, traded in a 2015 Mazda6 for a CX-5 Grand Reserve. Love the new car. Great dealership. You're treated well. I highly recommend Victor as a salesman. He won't feed you a bunch of BS. I know where we will go for our 5th Mazda when the time is right.

Michelle C.
Michelle C.
YELP
7-10-2020
Full Star Full Star Full Star Full Star Full Star

I'm so glad my first car buying experience was here at Tustin Mazda. My boyfriend and I showed up knowing what I was looking for. Kevin helped me immediately and told me about all the different features and really worked within my price range. He made me feel confident about the car so much so that I knew I wanted to buy it during the test drive. He made the buying process so simple, and as fast as possible too. Debbie also helped with the finances and warranty and was such a big help as well. I truly feel like I got the best deal thanks to both Kevin and Debbie. They changed my outlook on dealerships as a whole. Plus I love my new Mazda Cx-5 so much, the features are awesome. Thanks Kevin and Debbie you guys are the best!

Larry Henderson was very helpful with everything we...

jfreelander99
CARS
7-9-2020
Full Star Full Star Full Star Full Star Full Star

Larry Henderson was very helpful with everything we needed and was very trustworthy. We greatly appreciated the way he treated us. We thank him for all that he did

Victor made our buying experience the best!! He was kind...

amarillasfam
CARS
7-9-2020
Full Star Full Star Full Star Full Star Full Star

Victor made our buying experience the best!! He was kind and very easy to work with. I highly recommend this dealership and working with Victor. We are very happy with our purchase.

Tyreese B.
Tyreese B.
YELP
7-8-2020
Full Star Full Star Full Star Full Star Full Star

I have been Zoom Zooming for the last 5 years in my 2015 Mazda 3 AND LOVIN IT!!! The Look, Drive and Feel is unbeatable for this powerhouse automaker. I was not in the market for a new car being completely satisfied with my current vehicle. After an informative conversation with a friend, I decided to keep an open mind with the incredible pandemic pricing that is being offered at many dealerships. As a referral, my curiosity led me to Tustin Mazda of Orange County where Jacques Mosby and Rossi Benavente took great care of me. I am still in awe of how accommodating this Dynamic Duo was for an unexpected purchase. Jacques is the epitome of a Top Salesman. His approach is so genuinely authentic where you completely let down your guard and trust you are in good hands without receiving that typical aggressive sales pitch. I could not believe Tustin was offering 0% APR for 63 months. I literally had a year and a half left of payments on my 2015 Mazda. Who could turn down the opportunity of getting into a brand new 2020 Mazda 3 Premium paying the exact same monthly rate as my previous car. Tustin was able to payoff my 2015 Mazda and offer some astounding rebates which ultimately has me ZOOM ZOOMING on a whole new level. My 2020 Mazda 3 Premium is winner of the "2020 World Car Design of the Year" award and IT IS WELL DESERVED!!! This tremendous upgrade is beyond my wildest dreams in terms of performance and features. Rossi was stellar in working the numbers to match my previous monthly payments. He even took the lead on resolving a minor issue I had with the car after being delivered to my home on a flatbed truck. Jacques and Rossi made certain I was 100% satisfied with my customer experience. I cannot be more grateful to Tustin Mazda of Orange County for their level of integrity during this process. I highly recommend that you visit my new friends first if you are in the market for an enhanced car experience as Driving Matters!!!!

Tyreese B.
Tyreese B.
APPLE
7-8-2020
Full Star Full Star Full Star Full Star Full Star

I have been Zoom Zooming for the last 5 years in my 2015 Mazda 3 AND LOVIN IT!!! The Look, Drive and Feel is unbeatable for this powerhouse automaker. I was not in the market for a new car being compl

terry s.
terry s.
YELP
7-7-2020
Full Star Full Star Full Star Full Star Full Star

We recently purchased a new Mazda CX-5. Tustin Mazda came highly recommended and did not disappoint. We were able to have an open and direct negotiation on the purchase price. Our sales person Chance Asue provided an excellent sales experience. The level of customer service at the dealership was exceptional.

Jose
GOOGLE
7-7-2020
Full Star Full Star Full Star Full Star Full Star

I've been coming to this location for all my services. Every time I have exceptional service. I have to applaud the entire staff because I have never had a bad experience. Friendly, attentive, and kind. They call on time, they always offer all their appropriate guest services. I love the video feature I had on my previous visit when I had my breaks done. I can't say enough great things about them. Today Damian was my service team member. He didn’t disappoint and provided excellent service. Thanks Damian. When I am ready for a new car I know where I am going.

Grown up Sales Experience

Terry S.
CARS
7-7-2020
Full Star Full Star Full Star Full Star Full Star

OC Mazda came highly recommended. We were not disappointed. Chance Asue made the process relatively painless. The negotiation was direct and professional. We reached a mutually agreeable outcome and were able to purchase a CX-5. There was no smarmy hard sell. Chance tracked down the model we were seeking and made the process very easy. I would definitely purchase another vehicle from him.

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*All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice. Prices and payments do not include tax, titles, tags, finance charges, documentation charges, emissions testing charges, or other fees required by law, vehicle sellers or lending organizations.

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