CERTIFIED 2016 MAZDA CX-5 TOURING near Irvine, CA

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Installed Options

expand/collapse
Moonroof and Bose Package
$1130

Includes Bose Centerpoint 225-watt sound system with 9 speakers and power sliding glass moonroof.

Internet Special!
Original Price
$19,548
Save
- $1,848
OC Auto Team Price
$17,700
Sign Up For Price Drop Alerts

Vehicle Details

Mileage 31,114
Trim Touring
Stock # S892950
VIN JM3KE2CY3G0892950
Exterior Color Meteor Gray
Interior Color Black
Gas Mileage City:26 Hwy:33
Doors 4
Passengers 5
Engine SKYACTIV® 2.5L 4-Cylinder DOHC 16V
Transmission 6-Speed Automatic
Drivetrain FWD
Autocheck Vehicle History Reports
Mazda Certified

Currently Viewing

2016 Mazda CX-5 Touring

CERTIFIED 2016 MAZDA CX-5 TOURING

Mileage: 31,114

Original Price
$19,548
Save
- $1,848
OC Auto Team Price
$17,700

Description

A blast to drive, a pleasure to own, and more refined than ever, our 2016 Mazda CX5 Touring is proudly presented in Meteor Gray Mica! Powered by a 2.5 Liter 4 Cylinder that offers 184hp while matched to a lightning fast 6 Speed Automatic transmission to help find that sweet spot for passing....
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Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Safety
  • Mechanical
  • Technology
  • Exterior
  • Interior
  • Comfort

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Impact absorbing seats dual front
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Safety brake pedal system
Body side reinforcements side impact door beams
Camera system rearview
Blind spot safety sensor/alert
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Front airbags dual
Side curtain airbags front, rear
Side-curtain airbag rollover sensor

Security

Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals
Side mirror adjustments power, manual folding

Mechanical

Drivetrain

Axle ratio 4.33

Brakes

Rear brake type disc
Front brake width 1.1
Rear brake diameter 11.9
Rear brake width 0.4
Front brake diameter 11.7
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type twin-tube gas
Front shock type twin-tube gas

Stability and Traction

Stability control
Traction control
Hill holder control

Engine

Alternator 100 amps

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Internet radio app Pandora, Stitcher, AHA
Antenna type mast
In-Dash CD single disc, MP3 Playback
Total speakers 6
Radio data system
Speed sensitive volume control

Telematics

Electronic messaging assistance with read function
Wireless data link Bluetooth
Phone hands free
Navigation system

In Car Entertainment

Infotainment MAZDA CONNECT™
Infotainment screen size 7 in.

Instrumentation

Trip computer
Driver information system
Clock
Gauge tachometer
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer 2

Exterior

Tires and Rims

Wheels aluminum alloy
Spare tire size temporary
Tire type all season
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System

Exterior Features

Exhaust tip color metallic
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color black with chrome accents
Rear bumper color body-color
Exhaust dual tip
Window trim black

Lights

Daytime running lights
Front fog lights
Headlights auto off, halogen
Taillights rear center

Windows

Rear wiper intermittent
Window defogger rear
Power windows
Front wipers variable intermittent
Rear privacy glass

Doors

Liftgate window fixed
Rear door type liftgate

Interior

Seats

Driver seat power adjustments height, 6, reclining
Passenger seat manual adjustments height,
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Front headrests 2, adjustable
Front seat type bucket
Upholstery premium cloth
Rear seat type 40-20-40 split bench
Driver seat manual adjustments lumbar

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Turns lock-to-lock 2.7
Steering ratio 15.5

Comfort

Convenience Features

Cupholders front, rear
Steering wheel tilt and telescopic
One-touch windows 1
Reading lights front, rear
Power steering variable/speed-proportional
Multi-function remote illuminated entry, panic alarm, proximity entry system
Cargo area light
Cruise control
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, phone
Rearview mirror manual day/night
Power outlet(s) front, cargo area
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Center console front console with armrest and storage
Storage in dash, front seatback, sunglasses holder, door pockets, accessory hook

Comfort Features

Floor mat material carpet
Shift knob trim leather
Steering wheel trim leather
Door trim cloth
Armrests rear center with cupholders
Floor mats rear, front
Floor material carpet

Air Conditioning

Front air conditioning zones single
Rear vents second row
Front air conditioning
Air filtration

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 40.1 in
Head Room (rear) 39 in
Hip Room (front) 55.2 in
Hip Room (rear) 53.7 in
Shoulder Room (front) 57.5 in
Shoulder Room (rear) 55.5 in
Leg Room (front) 41 in
Leg Room (rear) 39.3 in
Seating Rows 2

Measurements of Size & Shape

Length 179.3 in
Width 72.4 in
Width (without mirrors) 72.4 in
Height 67.3 in
Wheelbase 106.3 in
Ground Clearance 8.5 in
Track Width (front) 62.4 in
Track Width (rear) 62.5 in

Measurements of Weight

Gross Vehicle Weight Rating 4409 lbs
Gross Vehicle Weight Range 4001-5000 lbs
Curb Weight 3433 lbs
Gross Combined Weight Rating 5981 lbs
Max Towing Capacity 2000 lbs

Truck Specifications

Max Payload 976 lbs

Interior Dimensions

Cargo Volume 34.1 cu ft
Passenger Volume 103.8 cu ft
Cargo Volume (rear seats down) 65.4 cu ft

Performance Specifications

Aerodynamic Drag 0.33 Cd
Turning Circle 36.7 ft
Acceleration (0-60MPH) 7.2 seconds

Fuel Tanks

Fuel Capacity 14.8 Gallons

Wheels and Tires

Front Tire Type P225/65R17
Front Wheel Diameter 17.0 x 7.0 in
Rear Tire Type P225/65R17
Rear Wheel Diameter 17.0 x 7.0 in

Awards

Award
10 Best Affordable Road Trip Cars (2016 Model)
- Edmunds

Award
Automotive Excellence Award: Brand Recommendation (2016 Model)
- Popular Mechanics

Award
Automotive Performance, Execution and Layout (APEAL) Study: Top Models in Segment (2016 Model)
- J.D. Power and Associates

Award
Best All-Around Performance (2016 Model)
- Automotive Science Group

Award
Best All-Around Performance Brand (2016 Model)
- Automotive Science Group

Award
Best Buy: Compact Crossover/SUVs (2016 Model)
- Consumer Guide Automotive

Award
Best Car Brand (2016 Model)
- US News

Award
Best Cars for Small Families (2016 Model)
- Cars.com

Award
Best Crossovers (2016 Model)
- Automotive Science Group

Award
Best Small SUV (2016 Model)
- Daily News Autos

Award
Best SUVs for the Money: Finalist (2016 Model)
- US News

Award
Best Vehicles By Class: Compact SUVs (2016 Model)
- GreenerCars.org

Award
Buyers Choice: Best Overall Utility Vehicle of the Year (2016 Model)
- Autobytel

Award
Buyers Choice: Best Small SUV (2016 Model)
- Autobytel

Award
Editors Choice Awards: SUVs and Crossovers (2016 Model)
- Car And Driver

Award
Lowest Ownership Costs - Popular Brand (2016 Model)
- Intellichoice

Award
Top 10 Crossovers (2016 Model)
- Autobytel

Award
Top Family Vehicles: Honorable Mention (2016 Model)
- Edmunds

Award
Top Rated SUVs (2016 Model)
- Edmunds

Award
Top Recommended SUVs (2016 Model)
- Edmunds

Crash-Test Ratings

2016 Mazda CX-5 SUV FWD

Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarEmpty StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-II ULEV125 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
7
1
7
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
Yes

EPA Green Score ( Federal Tier 2 Bin 5 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
7
1
7
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

A passionate and knowledgeable sales people is the key to...

Sharon
CARS
4-4-2020
Full Star Full Star Full Star Full Star Full Star

A passionate and knowledgeable sales people is the key to the business. Thanks for the great service Larry provided through the entire car purchase experience.

Great!

Sherry
CARS
4-2-2020
Full Star Full Star Full Star Full Star Full Star

I am very excited about my new car. The service was great! Joshua is nice, answering lots of questions that I asked. A lot of emails back and force. I got responses quickly. Thanks for all your help!

Shih Hsien M.
YELP
4-2-2020
Full Star Full Star Full Star Full Star Full Star

I just got a new Mazda at Tustin, and I'm so excited about it. It's my first car, so I got a little bit nervous. Joshua answered all the questions I had. I got a quick reply every time I sent an email. Thank you so much!

Keziah T.
Keziah T.
YELP
4-1-2020
Full Star Full Star Full Star Full Star Full Star

I've been going to Tustin Mazda to service my CX-5 for the past year or so and I've always gotten excellent service! They're very attentive about every detail with my car and their lounge is great to wait at. I usually work with Jefferson but everyone whom I've had has been stellar. Today I had Damian, who helped me with their No Contact Service given the pandemic. I was so glad they were open and offered to pick up and drop off my car. They made it so easy for me and even sent me a video of my car's inspection and progress. It was all very seamless. Props to the whole team at Tustin Mazda! Thank you so so much!

Love this dealership! Kevin took great care of me! He's...

CML
CARS
3-31-2020
Full Star Full Star Full Star Full Star Full Star

Love this dealership! Kevin took great care of me! He's super knowledgeable! My test drive with Kevin was great! I look forward to picking up my new Mazda within the next few months!! Exciting! Kevin I will be back and appreciate your help! Thanks, Candice

Exceptional service

Tom Espey
CARS
3-24-2020
Full Star Full Star Full Star Full Star Full Star

From the very beginning, Jim provided my wife and myself with exceptional service. All our questions were answered very timely and succinctly. Jim made us feel at ease with this major purchase. We highly recommend Jim and are confident that he can help navigate purchasing any Mazda, not just our CX-5. Thank you, Jim.

I am so happy with my new car, the service was excellent,...

ernisandoval
CARS
3-22-2020
Full Star Full Star Full Star Full Star Full Star

I am so happy with my new car, the service was excellent, the staff was great 👍🏼 Jim help me during the whole process it has been a pleasure to be there.thank you very much.

Nathan V.
Nathan V.
YELP
3-20-2020
Full Star Full Star Full Star Full Star Full Star

Very happy here ! Staff was amazing . Took my car too another dealer and wanted to charge me $800-$1,000 too FIX MY CAR KEY. Brought it over here and they charged me $34 !!! And fast Very Highly recommended. Thanks Dillon

Lauren N.
Lauren N.
YELP
3-12-2020
Full Star Full Star Full Star Full Star Full Star

I had such a great experience with Tustin Mazda. Not going to lie, we arrived kind of late in the night, but the customer service was still exceptional. Omar really goes above and beyond to help you find the perfect car. He is super knowledgeable and able to answer any questions you may have. Thank you Omar for being so patient and making sure I was completely comfortable with my purchase!

Javier was straight forward and answered every question...

Juan
CARS
3-12-2020
Full Star Full Star Full Star Full Star Full Star

Javier was straight forward and answered every question honestly. I told him it was a fresh new feel to come in and not have to be on the defense. The staff was helpful and approached us every so often offering water or snacks. Javier was very knowledgeable of the mazda vehicles and again made the whole car buying experience the best I've had. Debbie Ivie was also honest and straight forward with the financial part of the sale, answered all the questions even after we left the dealership.

Thank you Omar!

Lauren
CARS
3-12-2020
Full Star Full Star Full Star Full Star Full Star

Omar really made the whole process super easy and comfortable. He goes above and beyond to answer any questions and is extremely knowledgeable. He really goes in depth and takes his time to ensure you're 100% satisfied with your purchase. Thank you for all your help!

Luis E.
Luis E.
YELP
3-11-2020
Full Star Full Star Full Star Full Star Full Star

Chance Asue was great to work with. He definitely made my car buying experience hassle free and fun. He's the type of employee that takes the time to listen to you and tries to help you the best he can. He is very motivated and enthusiastic about the Mazda brand that simply makes it easy to fall in love with the make as a whole. He definitely took the time to explain everything he knew about the car I bought as well as sharing some fun stories he came across with as a salesman. That was awesome and summarizes the type of employee you guys have there. Chance is the type of salesman you wanna go back to for future car purchases. He's not only very knowledgable but well spoken and makes you feel comfortable. You guys at OC Mazda have a great one for sure. It was pleasure buying my new Mazda6 with Chance. Thank You!

A VERY EASY AND STRESS FREE EXPERIENCE!

tbeltran32
CARS
3-11-2020
Full Star Full Star Full Star Full Star Full Star

THANK YOU TO DON, VICTOR AND KEVIN & DEBBIE FOR THE GREAT EXPERIENCE THEY PROVIDED! JOHN PATTERSON AND HIS TEAM OF PROFESSIONALS DEFINITELY PROVIDES A GREAT BUYING EXPERIENCE. I BOUGHT A MAZDA CX5 GT AND I'M VERY HAPPY. I WOULD DEFINITELY RECOMMEND TUSTIN MAZDA FOR YOUR NEXT CAR PURCHASE!

Chance made my car buying experience simple and amazing!!!

Luis
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Chance Asue was great to work with. He definitely made my car buying experience hassle free and fun. He's the type of employee that takes the time to listen to you and tries to help you the best he can. He is very motivated and enthusiastic about the Mazda brand that simply makes it easy to fall in love with the make as a whole. He definitely took the time to explain everything he knew about the car I bought as well as sharing some fun stories he came across with as a salesman. That was awesome and summarizes the type of employee you guys have there. Chance is the type of salesman you wanna go back to for future car purchases. He's not only very knowledgable but well spoken and makes you feel comfortable. You guys at OC Mazda have a great one for sure. It was pleasure buying my new Mazda6 with Chance. Thank You!

Larry and Tustin Mazda made my car buying/leasing...

Blessed247
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Larry and Tustin Mazda made my car buying/leasing experience relatively painless. Larry has excellent product knowledge, is friendly, courteous and professional. Everyone at Tustin Mazda was friendly and helped create a family atmosphere. Thank you for making it easy!

Damian M.
YELP
3-9-2020
Full Star Full Star Full Star Full Star Full Star

Chance was great to work with. He took the time to listen to every question and he definitely knows a lot about the Mazda brand. There was no pressure to rush into something we didn't want. Working with Chance has made us fans of Mazda of Tustin and we will certainly be back in the future.

Chance was great to work with. He took the time to listen...

Damianmccoy
CARS
3-9-2020
Full Star Full Star Full Star Full Star Full Star

Chance was great to work with. He took the time to listen to every question and he definitely knows a lot about the Mazda brand. There was no pressure to rush into something we didn't want. Working with Chance has made us fans of Mazda of Tustin and we will certainly be back in the future.

Javier was extremely helpful and informative! He made the...

Kflans
CARS
3-8-2020
Full Star Full Star Full Star Full Star Full Star

Javier was extremely helpful and informative! He made the car buying process quick and answered all of my questions. He helped get me the best price possible

New 2020 Mazda 3 HB

Dax V.
CARS
3-7-2020
Full Star Full Star Full Star Full Star Full Star

Overall I had an excellent experience leasing a car from Tustin Mazda. Larry Henderson provided exceptional service showing me the new car and telling me about all the available features. Working and negotiating with the sales department was fast and easy. I highly recommend Tustin Mazda if you are shopping for a new vehicle. Ask for Larry Henderson and he will take care of you.

Friendly, courteous and professional

TTran
CARS
3-7-2020
Full Star Full Star Full Star Full Star Full Star

Exceptional and professional customer service overall at this dealership. Very knowledgeable, experienced, and full of tips and wisdom, Larry was there until past closing and patiently ensured i was all set up in my new Mazda CX-30 and that I knew all its safety and main features. He also checked all my belongings were transferred from the leased car I was returning (and even checked places that I had missed). Janelle was the internet sales person who originally helped me but even when she was not at work (sick and at home), she texted me to follow up, to make sure their dealership would get my business. The service department is well staffed and making appointments online is a breeze. The amenities here will make you want to wait onsite for service to be done: full beverage bar, snacks and fruits, plenty of seating and table tops for you to work if needed, free wi-fi and charging stations! Highly recommend that you shop different dealerships to get the best price but OC Mazda in Tustin is where you'll want to close the deal and get serviced.

This was an amazing car buying experience. Larry was...

marini.samantha
CARS
3-7-2020
Full Star Full Star Full Star Full Star Full Star

This was an amazing car buying experience. Larry was incredibly knowledgeable, friendly, and helpful. I was nervous about buying a car, but I'm so happy I came here!

Dreaded the idea of even thinking about the process of...

Victoria.lyn93
CARS
3-5-2020
Full Star Full Star Full Star Full Star Full Star

Dreaded the idea of even thinking about the process of getting my first car on my own until today! I told Joshua Wheelan exactly what I was looking for and not even a few minutes later, he found my dream car! It was even in the price range I was looking for! Everyone at the dealership made the process so easy and they were all so welcoming. I love my new car, so thank you so much!

Excellent Customer Service - Omar is the Best!

Vijay Nikam
CARS
3-5-2020
Full Star Full Star Full Star Full Star Full Star

Mazada CX-5: He made this process very smooth and enjoyable. Customer service was excellent and looking forward the same in near future as well.

Jim's customer service is beyond exceptional!

pmaini
CARS
3-5-2020
Full Star Full Star Full Star Full Star Full Star

Jim is an excellent dealer and helps you with every small thing. I am so glad I bought my first car with Tustin Mazda. Everyone there treats you as a friend and make sure you smile when you leave the dealership. I got an absolutely fantastic deal by Jim because he wanted to make sure I leave the store happy! And happy I was! Everyone else at the dealership - Dong, Holly were fantastic too! I would recommend the dealership and would definitely go back to them!

Jimmy Mistry
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star

Was greeted with a great smile and attitude from my boy Jason here. He got us a test drive right away. The dealership is built like a spaceship with friendly people. Everything was smooth and painless. The finance manager Debbie was great. They were very clean with all pricings and dealings. Walked away happy & satisfied with my purchase of a 2012 VW. Thank you team Tustin Mazda and especially Jason for getting me an affordable, clean ride. :) UPDATE: Wanted to give a big shout out to Jeff from service dept. Took my car in and he found a VW warranty and everything fell in place. Thank you!!!

Prateek M.
Prateek M.
YELP
3-5-2020
Full Star Full Star Full Star Full Star Full Star

I went into Tustin Mazda to get a Mazda3 Sedan and I absolutely got the best experience possible! Jim was a great dealer and he made sure all my questions and concerns were answered in the car's test drive! Further, he gave me an absolute smoking deal and made sure all my paperwork went through very smoothly! He was so happy and helpful and even clicked photos of me and the car at the end! I cannot be more thankful that I bought my first car with Tustin Mazda and dealt with Jim especially. The other staff - Dong, Holly are fantastic and I'm so very happy in my new car! Can't recommend them high enough!

Victoria M.
Victoria M.
YELP
3-5-2020
Full Star Full Star Full Star Full Star Full Star

Dreaded the idea of even thinking about the process of getting my first car on my own until today! I told Joshua Wheelan exactly what I was looking for and not even a few minutes later, he found my dream car! It was even in the price range I was looking for! Everyone at the dealership made the process so easy and they were all so welcoming. I love my new car, so thank you so much!

Daniel G.
Daniel G.
YELP
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Just purchased a new MX-5 Miata with Omar's assistance. I knew exactly what trim and color I wanted, which was not available yet in the U.S. Omar tracked one down on its way from Japan and secured it for me. No attempts to up-sell to higher (available) models beyond simply asking the question once. Omar was prompt, courteous and extremely professional throughout the process and very knowledgeable about the MX-5 (he drives one too). No obnoxious sales tactics, no pressure, just delivered exactly what I wanted at a very fair price. My experience with other staff at Tustin Mazda was similarly professional and concise. We could not come to a deal on my trade-in, but I can understand a high-volume Mazda dealership probably does not want to deal with a 6 year old Mercedes. A little negotiation at the end about financing (pretty minor), but I left with exactly the deal I wanted. Typical presentation of extended warranties and dealer options was brief and no-pressure. Clearly this dealership sells a lot of cars and knows how to just get it done. Excellent all around!

Omar's Customer Service is Exceptional! Easiest Buy Ever.

Daniel G
CARS
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Just purchased a new MX-5 Miata with Omar's assistance. I knew exactly what trim and color I wanted, which was not available yet in the U.S. Omar tracked one down on its way from Japan and secured it for me. No attempts to up-sell to higher (available) models beyond simply asking the question once. Omar was prompt, courteous and extremely professional throughout the process and very knowledgeable about the MX-5 (he drives one too). No obnoxious sales tactics, no pressure, just delivered exactly what I wanted at a very fair price. My experience with other staff at Tustin Mazda was similarly professional and concise. We could not come to a deal on my trade-in, but I can understand a high-volume Mazda dealership probably does not want to deal with a 6 year old Mercedes. A little negotiation at the end about financing (pretty minor), but I left with exactly the deal I wanted. Typical presentation of extended warranties and dealer options was brief and no-pressure. Clearly this dealership sells a lot of cars and knows how to just get it done. Excellent all around!

Tracey and I had a first class experience. From the...

Chiropractor Craig
CARS
3-4-2020
Full Star Full Star Full Star Full Star Full Star

Tracey and I had a first class experience. From the first greeting, to meeting Kevin with his stellar people skills and knowledge of the product and steps to finish the deal. Our friend Sam Kohn with his vast knowledge, guidance and experience in the car industry. We had a very relaxed and efficient experience. We parted after a heartfelt meeting with Mr. Patterson. This store is obviously run well and is a tight ship. Dr. and Mrs. Clark

Larry was very helpful and I'm glad to have him as my...

Mazdaguy
CARS
3-1-2020
Full Star Full Star Full Star Full Star Full Star

Larry was very helpful and I'm glad to have him as my sales person. He was extremely accommodating to my every requests. Thank you.

Diane W.
YELP
3-1-2020
Full Star Full Star Full Star Full Star Full Star

Worked with Rossi Benavente recently to purchase a pre-owned Mazda at the Tustin dealership. The experience could not have been better. Rossi transferred the car we were interested in from another location, keeping us updated on the timing of the process throughout. It was ready for a test drive when we arrived. We agreed on a very fair price, then he helped us through the paperwork, providing valuable advice along the way. This dealership deserves its high ratings and Rossi is obviously one of the reasons. I would seek him out again for a future vehicle purchase. (Thanks, Rossi!)

Thanks for all your help! Because of my unusual financing...

Sergey B
CARS
3-1-2020
Full Star Full Star Full Star Full Star Full Star

Thanks for all your help! Because of my unusual financing situation other dealerships didn't want to waste their time with me. Thanks Javier and whole mazda team for their patience, we've made it!

Rossi Is Wonderful - Best Car Buying Experience

Baileysuzanne
CARS
2-29-2020
Full Star Full Star Full Star Full Star Full Star

I've been looking at getting a (new-to-me) used Mazda for months now, my second one after losing mine in a freak accident last fall. When I saw one I liked on the OC Mazda website, I called and spoke to Rossi, who went above and beyond to get the car transferred back to the location and worked with me on a time to come in and test drive it. From there the process was as smooth as can be - Rossi was so kind and worked really hard to get my a great deal on my car. The dealership was wonderful also - everybody I met with so so nice (including the owner who stopped in to introduce himself and bring my mom and me bottles of water). I can't say enough about how painless and, actually, joyful the car buying process was. I've never had a better experience with a salesperson or at a dealership and would highly recommend anyone interested in Mazda as a brand to meet with Rossi at Tustin Mazda. When I was finished with the financing and contract signing he even had had my car cleaned and put a bow on it, and sat with me in it before I left the lot to help me sync my phone and make sure I understood all the car's features. I came from LA for the car and if I was in need of another would go back to him in a heartbeat before I would go to a closer dealer.

Rossi was super helpful and professional with a...

bhmfje
CARS
2-29-2020
Full Star Full Star Full Star Full Star Full Star

Rossi was super helpful and professional with a no-pressure, customer-friendly approach. He really went out of his way to get us the vehicle we wanted, and worked with us to give us a deal we liked without the hard sells or being sneaky with the numbers. When it came time to sign the papers there were no surprises and it was a quick, straightforward process.

Rossi made the car lease experience smooth and easy,...

Jiyeon An
CARS
2-29-2020
Full Star Full Star Full Star Full Star Full Star

Rossi made the car lease experience smooth and easy, prolly the one and only salesperson we actually liked and want to come back to. Thank you so much!

This was by far one of the best car buying experiences...

Christine S.
CARS
2-28-2020
Full Star Full Star Full Star Full Star Full Star

This was by far one of the best car buying experiences I've ever had! Amazing customer service! Jeff goes above and beyond for you. I have been a huge fan of Mazda vehicles since 2018 and in the time of owning them, this dealership really knows how to treat their customers like family. The service department is always super attentive! Tony is my service homeboy! I am highly recommending anyone interested in purchasing a car to this place.

Great Experience

LWV Brian
CARS
2-27-2020
Full Star Full Star Full Star Full Star Full Star

I enjoyed working with Jim to put together the deal on my 2020 Mazda CX-5 Grand Touring Reserve. I would recommend both Jim and Tustin Mazda!

Brian T.
Brian T.
YELP
2-27-2020
Full Star Full Star Full Star Full Star Full Star

Jim was great to work with. I love the vehicle. The CX-5 Grand Touring Reserve is a blast to drive and the AWD handles amazing in the rain!

Kevin and everyone else at oc Mazda went well above and...

zsnyder1337
CARS
2-27-2020
Full Star Full Star Full Star Full Star Full Star

Kevin and everyone else at oc Mazda went well above and beyond the level of service I was expecting. They made sure to get me the best loan possible for my car and even added on a few extras for me without me having to ask for them. I couldn't be happier with my experience

After getting some offers on my wife's 2012 Honda Civic...

AlexRP.
CARS
2-26-2020
Full Star Full Star Full Star Full Star Full Star

After getting some offers on my wife's 2012 Honda Civic we went to Tustin Mazda to see if they would match the offer. Victor was very helpful from the very beginning. My first car buying experience wasn't the best so this time I had a Car Pro Priority Pass but felt so welcome and comfortable I completely forgot about it. Victor showed us all the trim models of the Mazda 3 and CX-5 and we test drove most of them until we found the perfect one for my wife. He never made us feel pressured or rushed to make a decision and he was very patient with us. They matched the offer on my wife's car and their initial offer on the CX-5 we picked was so good we didn't even need to haggle. After the deal was made Debbie in finance walked us through all the contract talk so we actually understood everything. She was very pleasant and actually made the entire process fun. We had such a great experience we went back to Victor 2 weeks later to pick out a Mazda 3 for myself. We even requested Debbie again. It felt great walking back in and feeling at home. From the General Manager to the President John everybody we met truly made our experience incredible. If anyone ever talks about how stressful and exhausting buying a new car is, it will be great to tell them not every dealership is like that and I'll send them over to our new friends at Tusin Mazda.

Jim is a pro -- did not try to sell me, just answered my...

Gaucho93
CARS
2-24-2020
Full Star Full Star Full Star Full Star Full Star

Jim is a pro -- did not try to sell me, just answered my questions and let the vehicle speak for itself. Friendly, helpful, and a perfect gentleman.

I LOVE OC MAZDA!! Kevin and the whole team provide the...

Nodustybible3
CARS
2-22-2020
Full Star Full Star Full Star Full Star Full Star

I LOVE OC MAZDA!! Kevin and the whole team provide the best customer service. I always felt informed about the process of my lease and how to get the best deal moving forward. Anytime I need to go in for a service or maintenance, I know I will always be taken care of and receive 5-star service.

Larry was great and the service was great I'm very happy...

dianecorlett55
CARS
2-22-2020
Full Star Full Star Full Star Full Star Full Star

Larry was great and the service was great I'm very happy in the finance department was fantastic I had a very good experience and I would recommend Tustin Mazda to all my friends and family

This was a very good car purchasing experience. Always I...

Seasouls123
CARS
2-21-2020
Full Star Full Star Full Star Full Star Full Star

This was a very good car purchasing experience. Always I was treated with respect and patience. Each concern and question was answered clearly. The show room and premises are attractive, and comfortable. I will not hesitate to recommend Tustin Mazda and Larry Henderson to everyone! Thank you.

I had a great experience from when I first went to look...

littletina81
CARS
2-21-2020
Full Star Full Star Full Star Full Star Full Star

I had a great experience from when I first went to look at my new car till when I purchased my car. Javier was friendly and easy going, I never felt hassled and he kept in touch every step of the way making sure all my questions and concerns were addressed. What made this experience the best one yet was Javiers friendliness and that he was so personable. I felt he wasn't just after my business, but he was actually interested in making sure I was getting a good deal and that I was happy in the end. Eric Casillas was one of the managers who came over to say hi and he was great. He was friendly, very funny and straightforward with nothing up his sleeves (like he said). Debbie in finance was also great, helped me with all the paper work and got me out of there quickly. I love my new car and am very happy with my overall experience. If you are looking for a hassle free amazing experience, you must go see Javier at Tustin Mazda because you won't be disappointed.

CX-5 Prestige purchase/Jim Feinstein

Ejoyce1875
CARS
2-20-2020
Full Star Full Star Full Star Full Star Full Star

I contacted Jim Feinstein on Saturday by email. We worked out pricing via phone and my wife and I were able to take delivery on the following Tuesday afternoon. He came in on his day off to ensure our delivery went smoothly. Our CX-5 was perfectly prepped. Jim was very patient in demonstrating all the new tech. I recommend Jim highly and will buy from him again. Everyone I met at the dealership was very polite and professional. I will return for service even though I live over an hour away.

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