“ ” We dread the car buying experience but after being introduced to Jim Feinstein at Tustin Mazda we couldn't be happier. The car choice was discussed over the phone and the deal agreed to very quickly. When we met at the dealership the next day, instead of haggling and going back and forth with a...

“ ” My wife and I came into the dealership on Wednesday Dec. 4, 2019 at about 3:00 p.m. I had spoken with Mr. Feinstein about a year ago when I had begun thinking about eventually purchasing a new vehicle. I called prior to coming and he remembered our previous conversation. I'll summarize by saying...

“ ” Just got my 2020 CX-9 from Omar. Great experience. He was friendly, thorough, patient, and not at all pushy. Highly recommended. And, BTW, this is the 3rd Mazda I buy from this dealership..

“ ” Chance was a pleasure to work with throughout my purchase of a CPO. He listened to my car needs, was open and fair during our interactions, and was very low pressure which I especially appreciated. I would be happy to work with Chance again in the future.

“ ” My experience working with Larry was fantastic. He was very knowledgeable and worked with me to get the car I needed at a price I could afford (great trade in value plus a good interest rate). The service he provided brought me back again later that week to get a second car. With over 20 years in...

“ ” This is the 3rd (maybe 4th) car buying experience with this dealership. Omar was great from the time I started looking to replace my older CX-9 back in April, until the 2020 arrived a couple of days ago. Omar is patient and thorough and a pleasure to work with. The buying experience with smooth...

“ ” Larry Henderson greeted us at the door. We drove a CX5 and Then Larry found us the exact car with features we were looking for . We drove out with a new Mazda CX-5. Very pleasant experience no pressure. Larry was very knowledgeable regarding features and operations of the vehicle.

“ ” Never would I thought that I would find a salesman that does not pressure you into buying. I came in here to get my mazda 3 2017 get serviced. Called and spoke to Charlie, who was very accommodating for my last minute request of service appointment. Also, Elle, my service advisor was friendly too....

“ ” I went through Costco's auto program, and Omar contacted me within a few minutes of submission. He was super nice, knowledgeable and patient. Definitely appreciated how responsive he was. I didn't feel any pressure and had great experience with him and the other staff at Tustin Mazda. They're...

“ ” This was our second purchase with Chance over the last 2 years. The first, CX-5 in 2017 was such a great experience. Chance knew exactly what we wanted and made it happen 100%. We were so happy with Chance and OC Mazda. Who all made us feel so much like a part of their family. That we just...

“ ” My initial visit was with Sammy - Sammy was very friendly and made a welcoming impression so I decided to come back to the Tustin location. My 2nd visit which was couple months later, Larry was my salesperson. Larry was a great salesperson - Patient, easygoing, very informative, professional, and I...

“ ” It is wonderful experience at Mazda in Tustin. We enjoyed the excellent service from Larry. He is kind, patient and helpful for all the details. Also Mazda/Tustin provided a good car price.

“ ” Janell is warm and friendly. She doesn't push, but listens to what is being looked for and then speaks from her experience. She is the kind of person someone wants to have on their side giving them perspective and honest answers.

“ ” Omar was great from start to finish. He was responsive, helpful, and professional. I would recommend contacting him if you're in the market. He will make the process painless and quick.

“ ” I was very happy to work with Janell as she was friendly, informative and very through in providing all info I needed to determine if I wanted to purchase or lease and explaining all the features the car offered along with how to use and access those features. Great experience and would recommend...

“ ” Javier took great care of me and my wife. He was responsive and helped get us a great deal. The dealer itself is a nice facility and we plan on servicing the car there. It was also great to meet the owner, Mr. Patterson. He was very kind and took time to talk with us. Thanks OC Mazda!

“ ” Having purchased a car from Jim in the past, he made my second experience just as amazing. He was quick to get our paperwork processed & get us in & out as he knew I had somewhere to be. The car looks great and he has followed up to make certain everything was meeting our expectations. I would...

“ ” Excellent service by Janell! Very happy!! She was professional, very knowledgeable and expedited our purchase without any problems. Today we purchased our 6th Mazda and we will recommend her to our family and friends.

“ ” She is great. Very thoughtful and flexible. Janell is the kind of person one wants to get a car from. Give her a raise now!

“ ” I have nothing but great things to say about my experience at Tustin Mazda. Jeff was so friendly and helpful and he made the entire process so easy. I would definitely recommend Jeff and the team!

“ ” Omar and Jim definitely deserve 5 stars!! For starters, the entire facility is beautiful. I was informed that it had been renovated recently, so I made sure I let them know I was interested in coming back. Nicely done. This was only my second time buying a car, and it came sooner than I had ever...

“ ” For the past seven years, I had been driving my mother's old, hand-me-down Toyota. It finally gave out and threw a rod about a week ago so I decided it was high time to start driving a new vehicle. That's where Janell came in! I knew exactly what car I wanted before I came in and she showed me that...

“ ” We had a great experience. Victor was very friendly and helpful. He was not pushy or aggressive and made it an easy process. We love our new mazda!

“ ” Great dealership very friendly people and courteous. Dealer was prompt and the car was ready to go when I got there for the test drive. They handled the purchase of the vehicle quickly and efficiently. Josh and Jim were great to deal with and made me feel comfortable through out the process.

“ ” First of all, I'd like to start by saying that I ended up at Tustin Mazda as a result of an unfortunate event. I had a car accident that totaled my car. Thankfully, I walked out with just some scrapes. Now to my review... I got a call from Jim Feinstein (Internet Director) the day after my...

“ ” Jeff was friendly, quick, helpful and knowledgeable! Found me the perfect car at the right price, could not be happier with him and the whole team.

“ ” I met Janell when she was visiting her daughter in Big Bear (her daughter and I work together) I was looking to buy a new car for my wife and never really considered buying a Mazda. She showed me her own personal vehicle and I knew that second my wife would fall in love with it, I was in and out of...

“ ” This is second Mazda we purchase from Tustin Mazda and both experiences have been phenomenal. But this time, Jeff took it to another level. He was so easy and helpful, they made me feel like family. One of the best car dealer experiences I've ever had.

“ ” Had a great experience shopping with Tustin Mazda, and i would certainly recommend them to anyone looking for a new Mazda! Larry did a great job of keep in contact with me as we went through the buying process, and i never had to worry about paying over msrp.

“ ” Jim Feinstein made the entire leasing process incredibly easy. His response time to quoting was prompt and spot on with where I needed to be to sign the contract. Chance Asue did a great job communicating with me in Jim's one day absence. Will look forward to working with them again in the future....

“ ” This was an incredible car buying experience. The salesman Larry was incredible personable and was on top of everything. He worked hard to get me an incredible deal on the perfect car. Every single person from the salesmen, the owner and financing were kind, professional and wonderful to work with....

“ ” I brought in my 2006 Mazda 6 after 136,000+ miles (it was time) -a testament to the longevity of Mazda vehicles. I went in knowing what I wanted and at what monthly max cost and they made it happen. I drove out that same evening with a Mazda 3 sedan.

“ ” Great place for a first time buy! Sammy was super helpful and took the time to help me out. I would highly recommend this place!!

“ ” I am very happy that we purchased our car here. We arrived on a Sunday and saw the cars, we already knew which model we wanted, since de begging Jason helped us, let us tried a car and he answered all our questions. I went to another dealer and felt like they didn't even tried to make a deal and...

“ ” I am very happy that we purchased our car here. We arrived on a Sunday and saw the cars, we already knew which model we wanted, since de begging Jason helped us, let us tried a car and he answered all our questions. I went to another dealer and felt like they didn't even tried to make a deal and...

“ ” We were in the market to lease a subcompact car for me as a daily commuting car. Our Salesman, Kevin Keogh, discussed with me what my needs were and suggested that we take a look at the Mazda 3. We own a Mazda 6 so we already liked how Mazdas look, but the 2019 Mazda 3 Hatchback looked even better!...

“ ” My son purchased a Mazda from this Tustin dealership a couple of years ago and we were happy with the experience. We returned to purchase a car for my mom a few weeks ago. We test drove a few different cars a settled on a Mazda again. Kevin Keogh was our salesman. I can't say enough about him. He...

“ ” 10/10 would recommend Chance. He was super helpful and knowledgeable about the CX-5 I was shopping for. He took his time and went over every detail thoroughly. He also made the buying process smooth and seamless. Chance is awesome!

“ ” Just bought my first car ever with my dad (CX-3)! Jim Feinstein and the Tustin Mazda team made the experience so much easier than I could have ever imagined.. they were so incredibly welcoming and accommodating. Needless to say, this is the first of many Mazda purchases to come! Thank you again!!

“ ” Janell was super helpful and knowledgable about all things Mazda and the CX-5. She took her time to answer all questions and was so friendly! Would recommend her to anyone!

“ ” 10/10 would recommend Chance. He was super helpful and knowledgeable about the CX-5 I was shopping for. He took his time and went over every detail thoroughly. He also made the buying process smooth and seamless. Chance is awesome!

“ ” I am on day two of driving my CX-9 Mazda and I love it!!! Jim thank you so much for the sales/buying experience, I have never been so at ease and felt so taken care of when buying a car!! I will be coming back to Jim at Mazda for any future car purchases! n

“ ” I just bought a Mazda with Jim and I couldn't be happier!!! Best car buying experience I've ever had. I will definitely be coming back to Jim for any future car needs. 😃

“ ” 10/10 would recommend Chance. He was super helpful and knowledgeable about the CX-5 I was shopping for. He took his time and went over every detail thoroughly. He also made the buying process smooth and seamless. Chance is awesome!

“ ” Larry was amazing! Explained everything about the car in great detail and answered all my questions and was very professional and friendly. The process was very smooth and even fun. Debbie was a delight! Super friendly and knowledgeable. Everything was very quick and painless. Would highly...

“ ” I visited the dealership twice and had a great customer experience with Larry and Jason. They were both knowledgeable of the cars and were able to share some of their personal experiences. They are two wonderful people who love doing what they do.

“ ” Joshua and the rest of the staff were all great and easy to work with. Usually the "signing" part is frustrating but Veronica was also extremely helpful and kind. Thank you for my car, I love it!