Meet Our Staff

Our staff here at Tustin Mazda is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Sales Staff

President John  Patterson
X
714-832-6222

It is with great pleasure that I introduce you to the dedicated individuals who make up the OC Mazda team. It is my honor to work side-by-side with these fine men and women every day.

You'll note they are not listed by job title or location. These team members are listed in alphabetical order. They are a solid team of servant leaders. Motivated and inspired to passionately better our community.

John Patterson
President
John Patterson
General Manager, Tustin Mazda Jeff  Walker
X
714-832-6222
General Manager, Tustin Mazda
Jeff Walker
General Manager, HB Mazda Luis  Torres
X
888-719-1574
General Manager, HB Mazda
Luis Torres
Sales Manager, Tustin Mazda Eric  Casillas
X
714-832-6222
Sales Manager, Tustin Mazda
Eric Casillas
Sales Manager, Tustin Mazda Jaques  Mosby
X
714-832-6222
Sales Manager, Tustin Mazda
Jaques Mosby
Sales Manager HB Mazda Jerry  Hicks
X
888-719-1574
Sales Manager HB Mazda
Jerry Hicks
Sales Manager, HB Mazda Tony  Wilbur
X
888-719-1574
Sales Manager, HB Mazda
Tony Wilbur
Internet Director OC Auto Team Jim  Feinstein
X
310-890-3592
Jim Feinstein
Internet Director OC Auto Team
Jim Feinstein
Sales, HB Mazda Joe  Balisalisa
X
888-719-1574
Joe Balisalisa
Sales, HB Mazda
Joe Balisalisa
Sales, Tustin Mazda Rossi  Benavente
X
714-832-6222
Rossi Benavente
Sales, Tustin Mazda
Rossi Benavente
Sales, Tustin Mazda Javier  Carvente
X
714-832-6222
Javier Carvente
Sales, Tustin Mazda
Javier Carvente
Sales, Tustin Mazda Victor  Centeno
X
714-832-6222
Victor Centeno
Sales, Tustin Mazda
Victor Centeno
Sales, Tustin Mazda Larry  Henderson
X
714-832-6222
Larry Henderson
Sales, Tustin Mazda
Larry Henderson
Sales, Tustin Mazda Janell  Keogh
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714-832-6222
Janell Keogh
Sales, Tustin Mazda
Janell Keogh
Sales, HB Mazda Shaun  P. McCray
X
888-719-1574
Shaun McCray
Sales, HB Mazda
Shaun P. McCray
Sales, HB Mazda Eric  Magana
X
888-719-1574
Eric Magana
Sales, HB Mazda
Eric Magana
Sales, Tustin Mazda Kevin  Keogh
X
714-832-6222
Kevin Keogh
Sales, Tustin Mazda
Kevin Keogh
Sales, Tustin Mazda Sammy  Rahman
X
714-832-6222
Saifur-Sammy Rahman
Sales, Tustin Mazda
Sammy Rahman
Sales, HB Mazda George  Rocha
X
888-719-1574
George Rocha
Sales, HB Mazda
George Rocha
Sales, HB Mazda Joe  Rosales
X
888-719-1574
Joe Rosales
Sales, HB Mazda
Joe Rosales
Sales, Tustin Mazda Joshua  Wheelan
X
714-832-6222
Joshua Wheelan
Sales, Tustin Mazda
Joshua Wheelan

Meet Our Finance Staff

Finance Director, Tustin Mazda Lori  Houts
X
714-832-6222
Finance Director, Tustin Mazda
Lori Houts
Finance Manager, HB Mazda Luis  Chavarry
X
888-719-1574
Finance Manager, HB Mazda
Luis Chavarry
Finance Manager, Tustin Mazda Debbie  Ivie
X
714-832-6222
Finance Manager, Tustin Mazda
Debbie Ivie

Meet Our Administration Staff

VP Operations, Tustin Mazda Farough  Dabiri
X
714-832-6222
VP Operations, Tustin Mazda
Farough Dabiri
HR Manager, Tustin Mazda Leticia  Cervantes
X
714-832-6222
HR Manager, Tustin Mazda
Leticia Cervantes
Business Administrator Marcie  Barajas
X
714-832-6222
Business Administrator
Marcie Barajas
Operations, Tustin Mazda Richard  Timm
X
714-832-6222
Operations, Tustin Mazda
Richard Timm
Acquisitions, Tustin Mazda Matthew  Jordan
X
714-832-6222
Acquisitions, Tustin Mazda
Matthew Jordan
Administration, Tustin Mazda Victor  Diaz
X
714-832-6222
Administration, Tustin Mazda
Victor Diaz
Marketing Manager Robert  Nelson
X
714-832-6222
Marketing Manager
Robert Nelson
Receptionist, HB Mazda Sherry  Callirgos
X
888-719-1574
Receptionist, HB Mazda
Sherry Callirgos

Meet Our Service Staff

Service Director,Tustin Mazda Michael  Torres
X
714-832-6222
Service Director,Tustin Mazda
Michael Torres
Drive Manager, Tustin Mazda Jefferson  Norona
X
714-832-6222
Drive Manager, Tustin Mazda
Jefferson Norona
Service Advisor, Tustin Mazda Tony  Mattingly
X
714-832-6222
Service Advisor, Tustin Mazda
Tony Mattingly
Service Advisor, Tustin Mazda Elle  Cervantes
X
714-832-6222
Service Advisor, Tustin Mazda
Elle Cervantes
Service Advisor, HB Mazda Daniel  Bruce
X
888-719-1574
Service Advisor, HB Mazda
Daniel Bruce
Service Advisor, HB Mazda Christian  Mendoza
X
888-719-1574
Service Advisor, HB Mazda
Christian Mendoza
Appointment Agent, HB Mazda Michael  Nash
X
714-832-6222
Appointment Agent, HB Mazda
Michael Nash
Cashier, Tustin Mazda Grace  Mora
X
714-832-6222
Cashier, Tustin Mazda
Grace Mora
Service Advocate, Tustin Mazda Greg  Kent
X
714-832-6222
Service Advocate, Tustin Mazda
Greg Kent
Technician, Tustin Mazda Andrew  Politikos
X
714-832-6222
Technician, Tustin Mazda
Andrew Politikos
Technician, Tustin Mazda Andrew  Bagent
X
714-832-6222
Technician, Tustin Mazda
Andrew Bagent
Technician, Tustin Mazda John  Delperdang
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714-832-6222
Technician, Tustin Mazda
John Delperdang
Certified Technician, HB Mazda Ed Da Silva
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888-719-1574
Certified Technician, HB Mazda
Ed Da Silva
Supervisor, Tustin Mazda Alex  Garcia
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714-832-6222
Supervisor, Tustin Mazda
Alex Garcia
Supervisor, HB Mazda Teo  Jasso
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888-719-1574
Supervisor, HB Mazda
Teo Jasso
Lot Porter, Tustin Mazda Edgar  Navarro
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74-832-6222
Lot Porter, Tustin Mazda
Edgar Navarro

Meet Our Parts Staff

Parts Director Paco Torres
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Parts Director
Paco Torres
Parts Counter, Tustin Mazda Tommy  Merrill
X
714-832-6222
Parts Counter, Tustin Mazda
Tommy Merrill

Our Location

Tustin Mazda
28 Auto Center Drive
Tustin, CA 92782

Sales: 714-361-2142
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Sales Hours

Monday9:00 am - 9:00 pm
Tuesday9:00 am - 9:00 pm
Wednesday9:00 am - 9:00 pm
Thursday9:00 am - 9:00 pm
Friday9:00 am - 9:00 pm
Saturday9:00 am - 9:00 pm
Sunday10:00 am - 7:00 pm

Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 5:00 pm
SundayClosed

Parts Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 5:00 pm
SundayClosed
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Had to go back again to get a part installed for my seat. My appt was set for Friday, but Jefferson was able to squeeze me in Thurs AM to deal with a tire pressure light that kept coming on. Anyhow, the most wonderful aspect of this visit was the loaner car. It was a new Mazda 3. - I was really...

- J'aime K., YELP

Victor was the nicest salesman that I have ever met. He helped me find the perfect car with no pressure. I wish ever sales person could be as professional, kind, and personable as Victor.

- ryuko_chan2000, CARS

What an amazing dealership! Their kindness and personalization is unlike any other. Victor was very pleasant to work with and walked me through my first car purchase calmly and informative! Highly recommend this dealership and will be back for future purchases. Thank you!!

- apl, CARS

i Usually dont write reviews, but had a great experience with Tustin Mazda. Went and helped my 78 year old mom to purchase her first new car in 20 years, met with sales person Kevin Keogh. Kevin was super patient in dealing with my mom and her thousand questions (why are there no car keys ?), he...

- frantic111, CARS

I recently sold my car to Tustin Mazda, The gentleman, Jacques, was very proficient and kind. It was a seamless transaction. Many thanks for making this a great experience.

- Patricia A., YELP

Great dealership! Victor was the best, very patient with me while I made an important decision. Finance was very helpful and patient in picking out the right warranty. Customer Service especially Debbie at the front desk made my experience complete by providing me popcorn and refreshments while...

- chablis.bates, CARS

My dad and I went in to purchase a new 2020 Mazda 3, with the premium package. Jim was kind, and he has a great sense of humor! I never felt pressured, and since we were in a time crunch the day of purchase, Jim helped us get through all of the paperwork quickly, simply, and while still making sure...

- rachael, CARS

Had a great experience at Tustin Mazda! Jim helped us to pick out the 2020 Mazda 3, premium package, and did not disappoint! He's so friendly and outgoing, and is truly wanting to help YOU buy a car. We also were in a time crunch the day of purchase and he helped us get in and out as quickly and...

- Rachael C., YELP

I really love this dealership! Honest, friendly and people who you can tell genuinely care about their customers needs. I was a first tIme car buyer this November and spotted a quality certified used cx-5 on their website. I went to go check it out and loved it even more! Jim really went the extra...

- Claudia M., YELP

Great service and was able to put my daughter in her perfect car. Gave my daughter a complete walk through on all the features. Thank you.

- Pankajp370, CARS

Great experience with Victor Centeno. He really seems to care about and take joy from his work, and this makes the buying experience at Tustin Mazda so different from other places I had shopped. Don't know how else to put it, but the 'spirit' of the place was so much more positive than any other...

- bryansapc, CARS

We had a truly wonderful experience with Javier Carvente. He went above and beyond to meet our needs and budget, and to make us feel comfortable and informed during the process. We are happy and thankful for his service.

- jtficachi, CARS

Larry was incredibly helpful in every aspect of the experience. He made leasing a new Mazda CX-5 pain-free and enjoyable, while taking full stock of my limitations and desires. Highly recommend!

- DVendrell, CARS

It's a great location, clean and has the best service for a dealership. I'm so grateful for chose this one to buy my car.

- alexandre Filbrich, CARS

I was in the market for a used Mazda CX-5 and happened to stop by here after going to a few different dealerships. I usually feel super uncomfortable when shopping for a car because salesman tend to bepushy and follow me around.l, but it wasn't like that here. Victor and Rossi were great. I was...

- Huy N., YELP

My experience with Tustin Mazda was very good. Chance responded to my inquiry and it was very straight forward. Chance came in on his day off and showed me the vehicle. Very happy with vehicle.

- JustoJoseLopez, CARS

Our experience started with meeting Marty. it was a short first visit but Marty made us feel comfortable and we wanted to return to work with him. The schedules would not work out so my daughter and I met with Javier. It was an absolutely lovely experience from the very first time he said hello!He...

- Donnaplus2, CARS

This place is amazing I had bad experiences at dealerships before but this one is the best! Most welcoming and respectful recommended anyone to come!

- alnvilla.work, CARS

Once again, Tustin Mazda has exceeded expectations! Larry and the staff provided excellent service and made the purchase a real pleasure. Thanks again for everything!

- lyndajoywatts, CARS

Had a great experience buying my 2nd Mazda from Tustin Mazda. Omar and Josh were very knowledgeable and extremely patient with all my questions. I would recommend this dealership to anybody looking for a Mazda. All staff were warm and welcoming to myself and my special needs child.

- Christina C., YELP

So happy to be a part of the Mazda fam now! I bought my CX-3 from here in September 2019 and have loved it. Victor was fantastic and very patient with my hundreds of questions about the vehicle and a few others I was looking at. He didn't try to pressure me into buying anything but was very...

- Terilyn W., YELP

Very kind and welcoming to myself and my special needs child. Super helpful with our wheelchair and car seat. They definitely went above and beyond!

- Christina, CARS

Jeffrey is an awesome, knowledgeable, courteous, patient and professional sales man! He is very personable and warm on a human level! Our buying experience with Mazda was excellent and probably the fastest one, without the typical back and forth negotiation, straight to the point that made us all...

- LS, CARS

Just purchased my first vehicle from Victor. He listened to what I was looking for and helped me choose the right car for me, a beautiful Mazda3. I would (and already have) recommend him to people I know. I will be a return customer, for sure!

- nataly00401, CARS

2nd time at Tustin Mazda, had Chance the first time and he was incredibly easy to work with not at all pushy and very knowledgeable. The first car was unfortunately totaled in an accident and I came back and asked for Chance again, this time he got me in an amazing 2016 CX5! I couldn't be happier...

- Dom I., YELP

I couldn't give a stronger recommendation for Tustin Mazda and our sales agent Joshua Wheelan. He took the time to understand our needs exactly and made our experience truly effortless. This is our 4th Mazda product thru this dealership and highly suggest you pay them a visit if your looking for a...

- Dave P., YELP

I couldn't give a stronger recommendation for Tustin Mazda and our sales agent Joshua Wheelan. He took the time to understand our needs exactly and made our experience truly effortless. This is our 4th Mazda product thru this dealership and highly suggest you pay them a visit if your looking for a...

- innovative714, CARS

2nd time at Tustin Mazda, had Chance the first time and he was incredibly easy to work with not at all pushy and very knowledgeable. The first car was unfortunately totaled in an accident and I came back and asked for Chance again, this time he got me in an amazing 2016 CX5! I couldn't be happier...

- Dompierno, CARS

Javier was super helpful and really took his time to help me find my new car for the second time! Thankful he was able to assist me the second time around.

- Kimberlyandrvde, CARS

I would like to Thanks Victor and Rossi, both were very patient and very helpful for us. we are happy with the car we got from them and looking forward for a better service as Mazda owner

- samer86h, CARS

Big shout out to Tom in the parts department. I’ve been looking for an Engine Oil Dipstick for my 2011 Mazda2 for a little bit now. Today I called Mazda in Orange (different dealer), they told me the did not have the part & pretty much said “oh well”. I have Tustin Mazda a call, I spoke with...

- Anthony Zuniga, GOOGLE

Greatest buying experience!! Everyone was extremely friendly. Process went faster than imagine! Thank you Larry & Mazda team! Will recommend friends & Family for future. Zoom zoom

- lherrera702, CARS

We bought a car from OC Mazda and had the best customer service experience, we were satisfied with the deal we got and highly recommend our friends and family to come here. Staff at this dealer is friendly, the process of price negotiation is straight forward, no hassle. We worked with fleet...

- kiwi7631, CARS

My family loves our Mazdas. We've owned / leased a total of five cars now from Tustin Mazda. I recently leased a shiny new 2020 Mazda 3 with the help of my family and Jim. Jim made my buying experience extremely easy. He made sure I was getting the car that I wanted, showing me all the features of...

- Steven H., YELP

One of the cleanest and nicest dealerships everyone at Tustin location was extremely professional and helpful. If you are looking for a Mazda in Southern California this is a great place to start

- Hollyharris33, CARS

Very good cars salesman, very informative and friendly. Most importantly easy to talk too and ask questions! Had a good experience purchasing my first car at this dealership.

- Leon, CARS

Jim was fantastic and very helpful. We had a bad experience at the Cap Mazda dealership and came right here on our way back home to check out one last car before calling it a day. We were going to stop for food first and I told Jim that we were driving far to see this car and to please let me know...

- justinmvesci, CARS

Jim was fantastic and very helpful. We had a bad experience at the Cap Mazda dealership and came right here on our way back home to check out one last car before calling it a day. We were going to stop for food first and I told Jim that we were driving far to see this car and to please let me know...

- Tim S., YELP

In 2018 my old MX-3 was ready for retirement, so I bought the latest and greatest Mazda MX-3 Grand Touring, and I couldn't have been happier with all the new features and improvements! While the sales department at Tustin Mazda and I couldn't come to a meeting of the minds, I continue to have great...

- Glenn G., YELP

Janelle was amazing! I'm not an easy shopper. I don't like spending hours at the dealership and haggling over price. I emailed with Janelle ahead of time, agreed on a price and told her I wanted to be in and out as quickly as possible. She had everything ready when I came in and we were out in...

- akaboody, CARS

Omar provided excellent customer service from start to finish! He worked with us over the course of a week or so to make sure that the car we ended up with was the right fit for our daughter. He was quick to respond to text messages and open to working with our schedule. During the final process he...

- Mcfehlman, CARS

Jim provided an overall great experience and helped me get into a beautiful CX-5. If you're looking to not get your chain jerked and work with a good guy, go to Jim. Appreciate his efforts and the rest of the team. Thanks guys!

- Billy, CARS

My wife and I had an awesome car buying experience with Omar, who worked his magic and secured for us a 2020 CX-30 Premium Package in the highly desirable Polymetal Gray Metallic. This car is absolutely gorgeous and we love everything about it. Omar is very gracious, thoughtful and patient. He made...

- Bschager69, CARS

Great Experience! Would recommend Tustin Mazda anytime. Thank to Jim everything went smoothly. No funny business. Go to Tustin Mazda and they will turn your frown upside down.

- Billy B., YELP

It was time to say goodbye to the old car and the old year 2019, and to find my new car with the dawn of the new year 2020! It was nostalgic yet exciting, bitter-sweet and yet unforgettable. Mazda was the first dealership we checked out and I was impressed with the comfort, the power, and the...

- annabelngquick, CARS

I went into Tustin Mazda on New Year's Eve hoping to get those "end of year deals". I was half expecting not to really find anything but was greatly surprised by their selection and I drove away with a new car for the new year! I worked with Rossi and Victor. They really worked together on getting...

- Memo, CARS

Employee was knowledgeable and accomodating . He was very helpful and enough for me to recommend to any friend or family member! Thank you Rossi and Tustin Mazda!

- Chris, CARS

I have just leased my second CX-5 from Sammy. He is extremely out going and easy to work with. He worked hard to find the right vehicle to meet my needs. The Tustin Mazda personnel are always friendly and thorough. I say this because I have had all my service done there and it has been a pleasant...

- Jeff I, CARS

I am sure Kevin is a valued employee. Kevin's product knowledge is beyond outstanding. Kevin has tremendous skill in communicating each car in a detailed and easy to understand way in a rapid, respectful and courteous way. Kevin made my decision making process quick and easy. I look forward to my...

- donato, CARS
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