Across the U.S., Tustin Mazda is Best-reviewed by Mazda Shoppers
Tustin, CA – 2/2/2022 – Tustin Mazda is awarded a 2022 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. (NYSE: CARS). The Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated by actual shoppers who give high marks for customer service, quality of work, friendliness, pricing and overall experience in their reviews.
“DealerRater.com experienced record consumer review volume in 2021 - more than 1.1 million. This is a strong testament to the ability of dealers and their teams to adapt quickly to new shopping expectations. They’ve stepped up in a big way to meet consumer needs with outstanding service, and Tustin Mazda stood out among its peers,” said DealerRater General Manager Jamie Oldershaw. “It is imperative, not just during challenging times, but also when our industry returns to normal to deliver above and beyond customer experiences to car shoppers and Tustin Mazda provided superior customer service in 2021.”
Top-reviewed dealers engage in digital-first services.
Home delivery and virtual appointments were powerful drivers of positive reviews. Winning dealers who offered these services scored on average a 97% positive review rate, nearly 5 percentage points higher than dealers without.1
The Dealer of the Year Awards indicate the value car shoppers place on dealers’ adaptability to provide the very best service even when the industry is challenged by inventory shortages and increased car prices.
Check Out Tustin Mazda on DealerRater at https://www.dealerrater.com/dealer/Tustin-Mazda-dealer-reviews-17270/