FINANCE DEPARTMENT

Our Location

Tustin Mazda
28 Auto Center Drive
Tustin, CA 92782

Sales: 714-361-2142
Scroll Up

Sales Hours

Scroll Down

Meet Our Finance Staff

Finance Director, Tustin Mazda Lori  Houts
X
714-832-6222
Finance Director, Tustin Mazda
Lori Houts
Finance Manager, Tustin Mazda Debbie  Ivie
X
714-832-6222
Finance Manager, Tustin Mazda
Debbie Ivie

Contact Information


I have now purchased a few cars from this dealership and they do everything to make sure the customer is fully satisfied. All the staff from sales to finance and service are excellent and work very hard to make sure you are covered. The salespeople (Josh Wheelan, Jim Feinstein, Kevin Keogh)are very...

- David V., YELP

I have now purchased a few cars from this dealership and they do everything to make sure the customer is fully satisfied. All the staff from sales to finance and service are excellent and work very hard to make sure you are covered fully on the buying experience. Josh was very attentive to my needs...

- vela.dave, CARS

Stopped by the Mazda dealership to get some information about the cars and take a test drive. Kevin, the salesman who helped me, immediately came over and helped me out. He answered all my question and didn't pressure me into making any purchases. I definitely will be contacting him when I'm ready...

- Cameron M., YELP

I love my car so much and the people that worked at OC Mazda were very nice!! :) Such a helpful and accountable staff, very pleased!!

- Isabella Zippwald, CARS

I am extremely satisfied with all of the interactions that I had with Jim Feinstein , Very attentive to my needs and wants even in a Pandemic. I bought a new 2020 CX-9 and the car does everything that I was told it would. It is also a beautiful car. This was the easiest purchase that I have ever...

- James M, CARS

Larry was so kind, helpful, and patient with me, along with Dong and Debbie! They all helped me through the whole process and made it as easy as possible. Wouldn't have been able to do it without him and the team at Mazda Tustin! Such a great first time buying experience.

- ssolis, CARS

Sammy was very helpful and friendly. He explained everything I needed to know and had my best interest in mind. He was patient and allowed me to do as many test drives as I needed. I ultimately purchased from him.

- howleyaustin9, CARS

our sales person janell keogh allowed my daughter and i to take our time selecting the right car and than once we made our selection she did everything to get us out with our car quickly and efficiently.

- bundykp, CARS

Jim Feinstein helped me get the best deal for my second Mazda. I had my lease from Mazda of Orange but I find that Tustin Mazda is more flexible to your needs. I am more satisfied overall with Tustin Mazda no doubt. Great experience and happier with my new lease. Would highly recommend this...

- Klarenz T., YELP

This was an amazing dealership. The service was impeccable and I could tell that they truly cared about the customer experience, as opposed to SOLELY money. Great place to go to.

- druckermatthew, CARS

By far the nicest dealership I've been too and easy buying experience. Came back to buy a second car with Javier. He is awesome!

- Jax, CARS

OC Mazda is a fantastic dealership. The facilities are well kept. The staff are knowledgeable and very professional. Larry was very personable, very experienced, and had a lot of knowledge about many different aspects of the car industry. Larry answered all of our questions and was never pushy....

- AD, CARS

I've made a purchase here and the staff were truly wonderful! I was first greeted by Larry he helped me get a great deal on a used vehicle. And Jeff was wonderful and made it stress free for the entire purchase process. I highly recommend this dealership.

- G80Sport33T, CARS

Jeff was super helpful and patient with me during my first car buying experience. He had a great attitude, answered all my questions, and made me feel very comfortable with every single step. Everyone was happy to help and offered food/water as well!

- fords1194, CARS

I came in to buy a used car from OC Mazda and was welcomed immediately. Victor was patient, knowledgeable, and very easy to talk with. He made the purchase quick and painless. Debbie from the finance department had me laughing the entire time and was beyond patient considering I was running on a...

- jcunanan, CARS

My original lease was up in Sept 2020, and Larry has been helping me along the way with great patience and support. I not only signed a great new lease, but for a BARGAIN and the literal EXACT model I'd been hoping for. Thank you so much OC Mazda, Larry, Elle, Lori, and everyone else on the team...

- monica.dalton, CARS

Kevin was amazing!! He helped me find my perfect car and made the experience enjoyable. I will recommend OC Mazda and Kevin to my friends!

- biancagalang89, CARS

Jeff was super helpful and patient with me during my first car buying experience. He had a great attitude, answered all my questions, and made me feel very comfortable with every single step. Everyone

- Sarah F., APPLE

Got the best customer service from Nick imada and Jeff walker , they made the process very easy and got me what we wanted. Highly recommended to do business with Nick and his general manager Jeff.

- Mohamad Almallah, GOOGLE

Jeff was super helpful and patient with me during my first car buying experience. He had a great attitude, answered all my questions, and made me feel very comfortable with every single step. Everyone who helped me offered drink/food and was very kind/happy to help. I love my new Mazda CX-5 and...

- Sarah F., YELP

JOSH did an outstanding job, in locating the vehicle that I wanted and made the whole ordeal of purchasing a car very easy. Also thank you to Eric,Sammy and Lori

- Dominique, CARS

Jim is Very helpful to process regardless your score and the staff arre very helpful too

- GuruN7ZZY, CARGURUS

Chance was great and made the process of buying a car super easy! He was not pushy at all and was very knowledgeable about the Mazda CX-5. Omar was also very nice and attentive.

- priya.chisti05, CARS

Excellent experience! Someone from every level greeted my mom and me, from our salesman to the owner-we were treated like we mattered. Having no credit history, I walked out with my dream car! I would definitely recommend this dealer. Thank you everyone, especially Victor and Debbie. You made my...

- mailjust4nick, CARS

Fastest and easiest car buying I've had so far. Omar gave great service and worked with me to get a great deal on my trade in and my new car. I highly recommend this dealership!

- Chrismandj, CARS

Best car buying experience I've had in a long time. They offered me a great deal on my trade in and my new car and had me in and out very quickly. Omar was fantastic and eliminated all of the typical

- David C., APPLE

Our salesperson Nick Imada was awesome. We purchased a CX-5 yesterday and had a great experience. He worked so hard to get us an awesome deal!!! He was friendly, professional and so patient with me ev

- Toni S., APPLE

Awesome experience. We purchased a CX-5 yesterday. Nick Imada was our salesperson and did an great job. He was friendly, professional and so patient (changed my mind on color about four times). He worked hard with us to get us an awesome deal. Great dealership all around. Make sure you ask for Nick!

- Forevergandt, CARS

Our salesperson Nick Imada was awesome. We purchased a CX-5 yesterday and had a great experience. He worked so hard to get us an awesome deal!!! He was friendly, professional and so patient with me even though I kept changing my mind. I would definitely use him for any purchases in the future....

- Toni S., YELP

Best car buying experience I've had in a long time. They offered me a great deal on my trade in and my new car and had me in and out very quickly. Omar was fantastic and eliminated all of the typical bs that most dealerships put you through

- David C., YELP

Perfect service, and great communication. This is how a routine service should go. Love the text and phone communication. Can't thank my advisor enough for not trying to push for excessive services on my vehicle.

- svtarboc01, CARS

I wanted to surprise my wife for our wedding anniversary, so without her knowing, I traded in her 2015 Sonata for a 2020 MX-5 GT. She has wanted a convertible for years now. This dealership is Awesome! My salesperson Janell Keogh was absolutely phenomenal. Even the owner of the dealership...

- Pierrei, CARS

Perfect service, and great communication. This is how a routine service should go. Love the text and phone communication. Can't thank my advisor enough for not trying to push for excessive services on my vehicle.

- svtarboc01, DEALERRATER

After rescheduling 2 times they were able to accommodate me last minute which I am so grateful. It was quick, easy and no hassle. Joshua was amazing !! Helped with everything along the way.

- jovan.colon2513, DEALERRATER

Joshua Vasquez kept me conveniently informed by text message and also called to make sure I understood what was included for the service I chose. He helped make the experience be very positive and easy.

- Charity0909, CARS

After rescheduling 2 times they were able to accommodate me last minute which I am so grateful. It was quick, easy and no hassle. Joshua was amazing !! Helped with everything along the way.

- jovan.colon2513, CARS

Team is very friendly, Janell was able to get me a great deal on a new Mazda 6 Grand Touring. Debbie got us great deals on warranties and extras. I look forward to working with the team again.

- Juan R., CARS

Great service and excellent customer service. They go above and beyond to help you out and I really appreciate their efforts. The lounge is really nice also.

- theodoregeorges, CARS

Buying a car from Tustin Mazda was a great experience, thanks to Janell. She is honest, fun and very professional. The whole process was quick, hassle free and enjoyable. I Would definitely recommend Janell to anyone who is looking to buy a Mazda.

- areno, CARS

Great service and excellent customer service. They go above and beyond to help you out and I really appreciate their efforts. The lounge is really nice also.

- theodoregeorges, DEALERRATER

Excellent service. Larry Henderson was kind, knowledgeable with the Mazda product and kept me informed of each step of the lease program. Would recommend Mazda to my friends.

- inmylife1953, CARS

best dealership in oc always treading like family " jim & mr jp " this would be my #9 car from them best deals in oc & friendly i would recommend 100% all there staff are great ..

- Junior M., YELP

Larry was awesome! He was very helpful and knowledgeable, he made the process very comfortable. He went out of his way to work with us, I would highly recommend!😊

- bautistadarlene12, CARS

It was amazing and family friendly. We got free ice cream. Everyone was super friendly .owner was amazing he was super amazing. We found our dealership .

- Chris K., YELP

Thank you Omar for your excellent service. Believe it or not this is the first car I have ever bought. My former husband had always taken care of this. He hated the process and to hear him tell car dealers were always out to take advantage of you and definitely were not honest. Well, Omar, you are...

- lindaannwolpert, CARS

Awesome experience. I went for a tag install for a front license plate, and was offered a car wash for free. The waiting area was clean and quiet. Service was fast and very friendly. I'll definitely be back for my car needs in the future!

- Emiri M., YELP

We had the pleasure of working with Omar. He is kind, patient, knowledgeable, and helpful on so many levels. He and his colleague were also very transparent and detailed throughout the online buying process and kept their promise when we arrived at the dealership. Now knowing how great our...

- freda, CARS

We were impressed with the friendly, fun and comprehensive service we received! LARRY Henderson is knowledgable and so helpful. We LOVE our Grand Touring CX-9!

- The Kiang Team, CARS

Great service by Joshua Vasquez! I usually go to Capo Mazda but I’ll definitely be going back to service my car. Timing was perfect and I appreciate it. Thank you!

- Deborah, DEALERRATER

Great service by Joshua Vasquez! I usually go to Capo Mazda but I'll definitely be going back to service my car. Timing was perfect and I appreciate it. Thank you!

- Deborah, CARS
View All Testimonials