FINANCE DEPARTMENT

Our Location

Tustin Mazda
28 Auto Center Drive
Tustin, CA 92782

Sales: 714-361-2142
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Finance

Meet Our Finance Staff

Finance Director, Tustin Mazda Lori  Houts
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714-832-6222
Finance Director, Tustin Mazda
Lori Houts
Finance Manager, Tustin Mazda Debbie  Ivie
X
714-832-6222
Finance Manager, Tustin Mazda
Debbie Ivie

Contact Information


Bought a car for the very first time here last week, and I just have to say that Chance and Debra provided me an amazing experience. They were so knowledgeable about the cars and made the experience so smooth and friendly, I did not feel any sort of pressure. So happy with my Mazda 3 :)

- Jay R., YELP

A dealership that truly cares about their customers! I really wanted to stay with Tustin Mazda, and I'm thrilled to say I just leased my 2nd vehicle with them! You will experience customer service and care like never before. Everyone there is truly genuine, and they haven't failed to live up to...

- Desirae G., YELP

Recently purchased a vehicle from this dealership through their online/fleet manager, Jim. He made the process real easy and his team had everything ready when I got to the dealership so I was in and out in about 15 minutes. Got a great deal without any of the typical pressure you get at other...

- Matthew D., YELP

I needed a new car quickly. Chance was awesome, he sold me the best car around. It is nice to work with someone who loves his job, cars, and is extremely knowledgeable about all things CAR! Thank you.

- Dale Ann T., YELP

Larry, thanks for putting me into a CX-5. What an amazing vehicle. Can't believe Mazda has so many features for the price. My jaw literally dropped as he was going over all of the features. Thanks again. A+

- Paul W., YELP

Josh Wheelan went above and beyond for me and got me in the car of my (attainable) dreams :) Thanks Josh! I highly recommend Tustin Mazda for a friendly, no pressure, easy car buying experience. I have seen the best and I have seen the worst and they are the best in the biz.

- Jess R., YELP

Great experience with this dealership. No pressure and straightforward. Ask for Larry in sales. Simply THE BEST car salesman I have ever dealt with. Also great service department- no nickel and diming with this dealership. Ask for Tony. Straight shooter and terrific to deal with.

- Mark H., YELP

I just had yet another excellent buying experience from Tustin Mazda. John Patterson runs an excellent dealership which is why I continue to come back. He personally greeted us this holiday weekend as the dealership was very busy so he was helping ensure each customer was being attended to. He put...

- Scott H., YELP

Tustin Mazda what can I say but thank you so very much for being such a blessing in my life. I really needed a car and you guys made it happen!!!! You guys took such good care of me and everyone there is genuinely friendly. Cant thank you guy's enough!!

- Fernando E., YELP

I hate car shopping. I only car shop when forced, and our lease was up, so my husband said we had to do it. While we initially went through True Car, we were led to Tustin Mazda and Omar. And we never went anywhere else. Omar made the process easier, and was really kind with us. He wasn't pushy or...

- Diane A., YELP

Omar was a joy to work with. He provided excellent customer service and delivered a seamless buying experience. There was no sleazy upselling or needless regurgitation of brochure information. He was genuinely knowledgeable about the vehicles and the driving experience. 10/10, would recommend OC...

- Stephen C., YELP

Great service and a very honest, friendly group of people. Bought my car through Omar who is great. Laurie in finance got all my paperwork done and made that part a pleasure. I highly recommend Tustin Mazda!

- Gregory D., YELP

Thank you Larry for today. You were very patient with us and helped us with every question we had! Mazda gives great service, thank you!

- Dolly, CARS

The best car dealership I've been to. Will definitely recommend to others and will come back to buy another car if needed. Thank you so much.

- Josephine, CARS

Amazing customer service! From the guy that greeted me as I pulled up for my oil change (very kind older man don't recall his name) to the lady that took my payment. Tony was extremely kind as he helped me with my car service.

- Aracely S., YELP

I was interested in a CX-5 and Omar helped me get my dream car! He is so helpful and made the process so easy! He knows the ins and outs of every car and can seriously tell you anything you need/want to know. The dealership is very nice and I will definitely refer everyone I know to Omar! Thank you...

- Kenedi H., YELP

I was interested in a CX-5 and Omar helped me get my dream car! He is so helpful and made the process so easy! He knows the ins and outs of every car and can seriously tell you anything you need/want…

- BING

I have been going to Mazda in Tustin for 5 years now. It was the first place I got my lease after college, then I returned to upgrade once I got married and had a new baby on the way, and then I can back again with another baby on the way. We have been working with Victor Centeno from the beginning...

- EmilyCastellanos, CARS

This review is for John, Larry, and Dong. These guys are extremely professional and kind. Wife and I just purchased our vehicle from them and they were very helpful. Larry our sales guy was very patient with us he did not try to rush us at all. Dong he's sales manager was very kind and John the...

- F N., YELP

This review is for John, Larry, and Dong. These guys are extremely professional and kind. Wife and I just purchased our vehicle from them and they were very helpful. Larry our sales guy was very pati…

- BING

Husband and I stopped by to check out the CX-5's. We were approached by John the owner and told us that Jeffrey would be with us momentarily. We got water while waiting and then Jeffery came out was very professional. He was very knowledgeable with the vehicle and explained every possible feature....

- JC OCHOA, CARS

Josh was friendly and knowledgeable! He was a great help when picking out the perfect car for me. I was hesitant and asked a lot of questions but he was patient and helpful with his answers and in helping me select the perfect car for me!!!

- Emilyyeeyan, CARS

Thank You Tustin Mazda for giving me, a healthcare worker, a complementary oil change and car wash. The team here was so friendly and made the whole process a very pleasant experience! Great job guys!

- BING

Thank You Tustin Mazda for giving me, a healthcare worker, a complementary oil change and car wash. The team here was so friendly and made the whole process a very pleasant experience! Great job guys!

- Amarilis A., YELP

Larry Henderson is an amazing car salesman. He was extremely patient with both me and my husband and made sure we fully understood every feature of the car. Larry definitely has the temperament for car sales and he is a true asset to your dealership! We will without hesitation recommend Larry and...

- Shellsha1, CARS

Larry was extremely helpful and kind. Great sale rep and human! He took me for a test drive and then explained all the features on my new to me car! He even moved the vehicle from one of their sister dealerships to the one he works at. I will definitely be back! Oh and Ms. Debbie the financial pro...

- bdubya, CARS

Friendly, trustworthy, knowledgeable, Omar Jasso made my whole Miata purchasing experience a joy from beginning to end. He never once made me feel like I was being hustled, answered all of my questions with utmost patience, and even gave me some helpful tips about my newly bought Miata (beautiful...

- laterhour, CARS

I recently purchased a 2017 Mazda Miata GT from Tustin Mazda, and the people there were absolute professionals from the first phone call inquiry to the final exciting moment when they handed me the keys. Mad props to Omar who's gotta be one of the friendliest and most knowledgeable sales managers...

- Thomas L., YELP

I had a great experience at this dealership and working with Mr. Feinstein. He was very friendly and professional and very knowledgable of the vehicles in inventory.

- vivevida13, CARS

Purchasing a new vehicle can be very stressful and even more during these days with COVID restrictions. I researched vehicles and decided that a Mazda 3 best suited my needs. I contacted Joshua at Tustin Mazda. His no pressure sales approach was a relief to me and made the whole buying experience...

- Anthony, CARS

Purchasing a new vehicle can be very stressful and even more during these days with COVID restrictions. I researched vehicles and decided that a Mazda 3 best suited my needs. I contacted Joshua at Tustin Mazda. His no pressure sales approach was a relief to me and made the whole buying experience...

- Anthony D., YELP

From the time I inquired online to the time I picked up my keys, I had a great experiencing purchasing my new CX-5. Shout out to Chance for guiding me through the process and helping me choose between trims. Super knowledgable.

- Joshua Crabbe, GOOGLE

I had a great experience purchasing my new CX-5 at Tustin Mazda with Chance. Overall the process went very smoothly and he was able to guide me through choosing which trim I wanted. I inquired online and was able to get pre-approved before coming into the dealership which took a potentially...

- Joshcrabbe, CARS

Jim Feinstein, the director of fleet and internet sales at Tustin Mazda, was extremely easy to work with. His no pressure approach and thorough explanations of the features and benefits/limitations of the vehicles were a welcomed relief from other dealerships who throw uninformed and less trained...

- gkota, CARS

I had a great experience purchasing my new CX-5 at Tustin Mazda with Chance. Overall the process went very smoothly and he was able to guide me through choosing which trim I wanted. I inquired... more

- Josh C., YAHOO

Great service. Great salespeople. Even better maintenance staff. They offer free lyfts while you wait for maintenance. Sometimes a loaner for longer jobs. Give my boy Nick a call for all your... more

- Nixon M., YAHOO

Great service. Great salespeople. Even better maintenance staff. They offer free lyfts while you wait for maintenance. Sometimes a loaner for longer jobs. Give my boy Nick a call for all your maintenance needs. Super awesome guy.

- Nixon M., YELP

I had a great experience purchasing my new CX-5 at Tustin Mazda with Chance. Overall the process went very smoothly and he was able to guide me through choosing which trim I wanted. I inquired online and was able to get pre-approved before coming into the dealership which took a potentially...

- Josh C., YELP

I was in need of purchasing a new vehicle since the lease on my old one was ending. During the pandemic with business not running "as usual," I thought I would be in for problems trying to find a new car. I couldn't have been more wrong as the people at Tustin Mazda went out of their way to make...

- Gordon O., YELP

Right after I inquired about the car Joshua contacted me to inquire about my interest in the car and was extremely helpful during the entire process. He helped explain things thoroughly since he knew I was a first time buyer and made sure I got the best price for the Mazda3. He made everything much...

- valentincerceres, CARS

I found the students at Tustin Mazda to be friendly and easy to deal with. The dealership was a very attractive dealership and extremely clean. All of the people that I came in contact with treated me with respect and professionally. I would recommend Tustin Mazda to anyone.

- Seashoregal10, CARS

Jim will get 5 stars in my book all day long. Not only is he the nicest guy, he actually cares about his work and his customers. He always makes you feel like family and that you are the only one he is working with, even though I know he has many costumers. He made my wife and I feel so comfortable...

- Ben, CARS

Jim reached out to us right away and began looking for what we needed. The price was right and fair and the ease of the process made it all the better. Thank you Jim!

- tjvandusen, CARS

Larry sold us the amazing car CX-30 and helped us fully understand all it's features. Very good service and friendly people! Love our new Mazda!!

- Julia Forti, CARS

This is a wonderful dealership. My salesman very helpful, knowledgeable and patient. This is our third Mazda from this dealership would highly recommend buying any car there

- Kathywillrn, CARS

Tustin Mazda is a terrific dealer in the heart of Orange County with an extremely polished and professional appearance that carries over to their staff. Jeff, the sales representative ended up securing an outstanding deal for my family on a pre-owned Mazda 3 with less than 10,000 miles! Jeff is a...

- Mario D., YELP

Tustin Mazda is a great dealership. No hassle, friendly, and efficient. Jeff in sales did an outstanding job, and the price for our 2017 certified Mazda 3 touring with UNDER 10,000 miles couldn't be beat. We recieved a basically new car at a fraction of the cost of new. Jeff was very accommodating...

- MD F, GOOGLE

This experience was the best and super easy. Omar was very professional and made everything so smooth. Everyone at Tustin Mazda is always so friendly and goes above and beyond to make sure you're comfortable. I am definitely very thankful for all their help.

- Matt R., YELP
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